Operations Intern

Job Title : Operations Intern

Location : Bangalore, India

Mode : Hybrid

Type : Paid Internship

Duration : 3 months converting to full-time employment thereafter

About Sprive :

This is an incredible opportunity to join a thriving, early stage, London-based start-up and learn from a founding team with over 35 years’ experience.

Sprive is a dynamic and rapidly growing financial technology (fintech) organization dedicated to empowering individuals to achieve their financial goals. Our innovative platform leverages cutting-edge technology to make personal finance management simple and accessible for every user. Backed by premier VCs, Sprive is now looking to scale up its user base and operations.

Position Overview :

We are seeking a highly motivated and organized individual to join our team as an operations Intern. This internship offers a unique opportunity to work closely with the company's founders, gaining insight into the strategic decision-making process and contributing to the overall success of Sprive. The ideal candidate will be execution-focused, detail-oriented, and possess excellent communication skills. This internship comes with the opportunity to convert into a full-time position.

Key Responsibilities :

Customer Success :

Work closely with the team to help resolve customer issues

Contribute to enhancing the overall customer experience through effective communication and problem-solving

Implement technology projects to improve and scale up the customer experience

Analytics :

Analyse data related to customers, campaign and process effectiveness

Prepare reports for leadership to support data-driven decision-making within the team

Qualifications :

Currently pursuing a degree in business, finance, or a related field

Excellent written and verbal communication skills

Proficient in Microsoft Office Suite

Ability to work independently and take initiative in a fast-paced environment

Bonus if you have experience in a communications-heavy role like content writing or customer success

Benefits :

Opportunity to convert to a full-time multi-faceted role with competitive compensation

Gain valuable experience and mentorship working closely with industry leaders and founders

Exposure to the fintech industry and the opportunity to contribute to innovative projects