We at Jio are hiring for International Long Distance Engineer Surveillance and L1 FM IP (24
7) for Navi Mumbai Location.
Key requirements are
Education : B.E in Electronics & Engineering / Computer Engineering / Information Technologies / Computer Science
Experience of 8- 12 years
Job Description
Troubleshoot network cases and customer service cases escalated by L1 Engineer
Perform analysis and diagnosis on complex networking problems, identify issues and resolve faults.
Proactively analysis Internet traffic pattern & backbone links utilization and do traffic optimization best available path.
Liaise with Planning team, Billing team , NLD TAC ,IP Transit service Provider, Internet Exchange, Private Peers, ILD Transport team and Global PoP Engineers to manage and clear Network / IP Products related faults.
Communicate with L1 engineer / ILDPoP Engineers / RHE engineers and escalate where necessary both internally and externally in order to meet SLAs
Train newly joined L1 engineer and Share knowledge on ILD network
Maintain MTTR,MTTN,RFO,RCA and Service reports to the customers as per the KPI
Follow Global work instructions to all laid down procedures and ensure service quality.
Handle escalations and be a focal point to all IP network related queries.
Participate in Planned works Impact analysis before performing Planned event Schedule.
Maintain proper documentation of Lesson Learn, repeated cases, Internet traffic analysis.
Additional responsibility to manage DCN network , International Roaming and Voice setup.
Initiate and take part in planned restoration and normalization activities as per laid down procedure.
Key Deliverables
Reduce downtime on network related fault by providing workarounds and alternatives.
Resolve / Restore traffic impacted customer services within define MTTR
Execute scheduled planned work in Switches ,Routers at all domestic & international POP locations .
Maintain MTTN and MTTR as per defined SLA
Emergency provisioning work on receipt of works order
Complete Major / Minor planned event activity within maintenance window
Alarm Management as per set KQI and levels in technical support.
A self-starter able to work independently but comfortable working in a team environment.
ILD NW Node Availability for service
ILD PoP / GW Availability for service
1.1ILD Link availability for service
IPBB and IPT Availability
Team development & Skill upgradation
Skill Sets
Working experience in Core NOC operations in Global domain.
Technical competence in Cisco, Juniper routers and switches and Firewalls
Basic understanding of Transport / Voice / International Roaming Network
Hands-On experience on Routing & Switching and routing protocols BGP / ISIS / OSPF / MPLS / Class of Services / Firewall
Traffic engineering , routing Policy
Cisco ASR9K ,1K, Nexus Switch and Firewall
Good analytical and problem-solving skills
A self-starter able to work independently but comfortable working in a team environment.
Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
Create a job alert for this search
Engineer • Navi Mumbai, Maharashtra, India
Related jobs
Promoted
International Long Distance Engineer Surveillance
Jionavi mumbai, maharashtra, in
We at Jio are hiring for International Long Distance Engineer Surveillance and L1 FM IP (24 •7) for Navi Mumbai Location.
E in Electronics & Engineering / Computer Engineering / Information Technolog...Show moreLast updated: 15 days ago
Promoted
Ericsson Packet Core Expert
Tangent InternationalMumbai, IN
Tangent International are urgently looking for a Ericsson Packet Core Expert to work a 4 month rolling contract based in Australia (Remote can be considered).
The overall scope of services is estima...Show moreLast updated: 30+ days ago
Promoted
Senior AI Engineer
Calyx Globaldombivli, maharashtra, in
Calyx Global is a ClimateTech startup founded by Donna Lee and Duncan van Bergen, backed by Sequoia, Susquehanna (SIG), New Climate Ventures, and others.
We provide ratings and research on the globa...Show moreLast updated: 1 day ago
Promoted
AI Inference Kernel Engineer (CUDA)
PhinityMumbai, IN
We look forward to when AI can discover the next quantum AI accelerator, or when AI can make RL much more compute-efficient.
We want to enable AI to bootstrap its own intelligence, to discover new c...Show moreLast updated: 24 days ago
Promoted
International Long Distance Engineer Surveillance
ConfidentialNavi Mumbai, Mumbai, India
We at Jio are hiring for International Long Distance Engineer Surveillance and L1 FM IP (24 •7) for Navi Mumbai Location.
E in Electronics & Engineering / Computer Engineering / Information Technolog...Show moreLast updated: 17 days ago
Promoted
New!
Senior Security Engineer
First American (India)Mumbai, IN
The Senior Security Engineer will be responsible for designing and implementing the Database Activity Monitoring (DAM) function to ensure the security, integrity, and compliance of enterprise data ...Show moreLast updated: 9 hours ago
Promoted
Senior AI Engineer
eTeamThane, IN
We’re building AI products that are transforming the.Our mission is to revolutionize how organizations discover, develop, and engage talent through intelligent, human-centered AI solutions.We combi...Show moreLast updated: 1 day ago
TekWissen is a global workforce management provider throughout India and many other countries in the world.The below client is a global company with shared ideals and a deep sense of family.From ou...Show moreLast updated: 9 hours ago
Promoted
Applied ML Scientist
SAIVA AIKalyan-Dombivli, IN
SAIVA AI applies machine learning to make optimal use of electronic health data for the most vulnerable healthcare population.
Our mission is to improve patient outcomes by augmenting clinical decis...Show moreLast updated: 30+ days ago
Promoted
IP / SOC Verification Engineer
ACL DigitalKalyan-Dombivli, IN
IP / SS / SoC Verification Engineer (Hybrid – Bangalore / Hyderabad).The role involves hands-on contribution to.IP, Sub-system, and SoC-level verification.
SystemVerilog / UVM-based verification environme...Show moreLast updated: 15 days ago
Promoted
Senior Security Engineer – Cloud, AI & Application Security
Symosis SecurityKalyan-Dombivli, IN
Symosis Security is a fast-growing cybersecurity and technology firm helping global organizations strengthen their cloud, application, and AI security posture.
We combine deep technical expertise wi...Show moreLast updated: 10 days ago
Promoted
Senior Application Security Engineer
SpheraThane, IN
Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability.Our mission is to create...Show moreLast updated: 5 days ago
Promoted
Senior Observability Engineer
ConfidentialMumbai
As a Senior Engineer in the Monitoring and Observability team, you will be responsible for designing, implementing, and optimizing monitoring solutions to ensure reliability and performance of Enso...Show moreLast updated: 30+ days ago
Promoted
Senior AI Engineer - LLM & RAG Systems
ConfidentialMumbai, India
An SF based startup is looking to hire a Senior AI Engineer.Here's What The Day-to-day Responsibilities Will Look Like -.
Design and implement conversational AI agents using LLMs.Build RAG pipelines...Show moreLast updated: 19 days ago
Promoted
Optical Engineer
Optellix Private LimitedMumbai, IN
Optical Engineer – Stray Light Analysis (SPEOS & Zemax).We are seeking a novice / Optical Engineer (2+ years) with keen interest in stray light analysis using Ansys SPEOS and Ansys Zemax Optic Studio...Show moreLast updated: 30+ days ago
Promoted
Senior AI Engineer – Voice Agent (IVR & LLM Integration)
R SystemsThane, IN
R Systems is a global product engineering and digital solutions provider.We combine complex engineering, Data & AI, cloud-native capabilities with deep domain understanding to design and build inno...Show moreLast updated: 13 days ago
Promoted
Tech Lead - Computer Vision
ConfidentialNavi Mumbai, Mumbai, India
We are seeking an experienced Architect specialising in Computer Vision software to lead and shape our various development initiatives.
The ideal candidate will have a proven track record in marryin...Show moreLast updated: 14 days ago
Promoted
Freelance Opportunity : Senior AI / ML Engineer (AWS MLOps & Data Pipelines)
ThreatXIntelKalyan-Dombivli, IN
ThreatXIntel is a startup cybersecurity company dedicated to protecting businesses from evolving cyber threats.We specialize in cloud security, web and mobile security testing, DevSecOps, and tailo...Show moreLast updated: 1 day ago