Senior Associate

About the role :

We are seeking a technically proficient and compliance-aware IT Associate / IT Engineer to support and enhance our IT infrastructure within a finance-regulated environment. The ideal candidate will have hands-on experience across cloud platforms, endpoint management, cybersecurity, and network security, with a strong understanding of regulatory frameworks such as SEBI, RBI, and CSCRF.

Roles & Responsibility :

• Resolve 95% of IT-related issues within defined SLAs, ensure 98% user satisfaction, and maintain high-quality deliverables with minimal downtime.
• Conduct quarterly risk assessments
• Deploy, manage, and optimize services on AWS and Microsoft Azure
• Administer Microsoft 365 including Exchange Online, SharePoint, Teams, and OneDrive
• Configure and enforce policies using Microsoft Intune and MDM solutions
• Conduct and support Vulnerability Assessment and Penetration Testing (VAPT) audits
• Implement and monitor security controls aligned with financial regulatory frameworks
• Maintain endpoint protection and threat detection using Microsoft Defender and other tools
• Configure and manage FortiGate, Sophos, and SonicWall firewalls
• Monitor network traffic, enforce segmentation, and troubleshoot connectivity issues
• Administer Linux servers and automate tasks using PowerShell, Python, or Bash
• Maintain detailed records of configurations, incidents, and compliance reports
• Assist in preparing audit documentation and responding to regulatory inquiries
• Maintain system health, patching, and performance optimization across platforms
• Support VPN, secure remote access, and intrusion prevention systems
• Ensure 100% compliance with regulatory requirements contribute to long-term IT strategy with bi-annual reviews.
• Collaborate across teams to meet project goals on time
• Conduct bi-annual disaster recovery drills
• Implement at least two cost-saving initiatives annually.
• Maintain 100% server uptime through regular monitoring, enforce data security protocols, perform weekly data backups, and ensure all access controls are reviewed quarterly.
• Select and onboard IT vendors based on predefined criteria ensure 100% contract compliance and timely renewals, and monitor vendor performance quarterly, addressing any non-compliance within 2 weeks.
• Conduct semi-annual audits of software licenses, and ensure all systems are audit-ready with zero non-conformities & maintain up-to-date documentation of IT processes.

Your key qualifications & competencies :

Ability to interact at all levels; communicate to team & stakeholders.