Customer Success Advisor

Onboarding Specialist – Fintech / Customer Success

Location : HSR Layout, Bengaluru

Compensation : 5 LPA-8 LPA (Including PF and PGDM monthly fees of ₹6,666)

Experience : 1–5 years | Full-time

Working Days : Monday to Friday

Eligibility Criteria :

• This role is only for graduates, post graduate candidates shouldn't apply
• You should have exceptional spoken and written English communication
• You will be doing PGDM along with this job role, this is mandatory and non negotiable

About marketfeed (YC S21)

It is a Y Combinator-funded fintech startup founded in 2020.

We offer an automated trading platform that helps users earn consistent returns through advanced options trading strategies. By connecting their broker accounts, users can automate expert-built strategies — trading confidently without constant monitoring.

With a community of 1.5M+ followers and 200K+ app users , we’re growing 20% month-over-month and have already enabled users to invest over ₹300 crores through our platform.

Our mission is simple — democratize trading and make it profitable for everyone, regardless of experience.

About the Role :

We’re looking for an Onboarding Specialist who will help new users smoothly get started with marketfeed’s Trade Automation platform — ensuring every user experiences a confident, seamless start to their trading journey.

This isn’t a sales role — your focus will be on helping the right users succeed, not pushing uninterested ones. If a user is confused, your job is to bring them clarity, not persuasion .

Key Responsibilities :

What You’ll Need :

What’s In It For You :

Please feel free to share your resume at hiring@skillveda.ai