E-Commerce Account Executive

About Ad Ascend

Ad Ascend is an Amazon & e-commerce growth agency helping brands scale profitably using marketplace advertising and strong operational execution. We work with multiple D2C and established brands across India.

We’re looking for an entry-level E-Commerce Account Executive to support our Operations team on day-to-day tasks across multiple brands.

Role Overview

You will manage day-to-day operational activities on marketplaces (primarily Amazon; plus others as needed), ensure clean catalog hygiene, maintain stock availability, and keep accounts compliant and healthy. This is a great role for someone who wants to build a strong foundation in e-commerce operations.

Key Responsibilities

• New Product Listing
• Create new ASINs with correct categories, attributes, and content as per brand guidelines.
• Listing Optimisation
• Update product images, titles, bullets and descriptions.
• Coordinate with design / content teams for new creatives and refined copy.
• Daily OOS Check & Sales Tracking
• Check stock levels for top 20% SKUs and flag low / zero inventory.
• Maintain and update daily sales & performance trackers for each brand.
• Weekly FBA Shipment Planning
• Plan and create FBA shipments based on sales velocity and inventory norms.
• Coordinate with warehouses / brand teams to ensure timely dispatch.
• Account Health Review
• Monitor account health dashboard for violations, suppressed ASINs, and Safe-T / policy issues.
• Flag risks early and coordinate internal actions to resolve.
• Blocked ASIN POA
• Draft and submit POAs for blocked listings under guidance from seniors.
• Track reopenings and resolutions on cases.
• Coupon & Deal Setup
• Set up coupons, deals and promotions as per the monthly marketing plan.
• Ensure all offers go live correctly and on time.
• Order Pick-Up & Dispute Resolution
• Raise, track and close cases related to pick-up issues, returns, and reimbursements.
• Weekly Ops Summary to Client
• Prepare weekly ops updates for each brand – key issues solved, pending items, and next steps.
• Coordinate with PPC and Account Management teams so messaging is aligned.
• General Operations Support
• Keep internal trackers, SOPs and reports updated.
• Support Shubham and Sagar with any ad-hoc operational tasks across brands.

Requirements

What We Offer