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Technology Analyst- Service Now Specialist Software Engineer

Technology Analyst- Service Now Specialist Software Engineer

Infosys BPMTumkur, IN
17 hours ago
Job description

Role-Technology Analyst

Location-Bangalore / Hyderabad / Chennai

Experience-4+Years

Notice Period-Immediate joiners preferred

Mandatory Skills-

We are hiring a Developer with a strong background on the ServiceNow Platform, having experience in various modules of ServiceNow

We're looking for a skilled ServiceNow Developer to support the transformation of our order and delivery management systems. You'll work on new features, enhancements, and issue resolution across AT&Ts ServiceNow platforms. This role involves close collaboration with U.S.-based teams and requires hands-on experience with various ServiceNow modules.

Key Responsibilities :

  • Design and develop scalable, cloud-based software systems
  • Configure and manage ServiceNow workflows and modules
  • Collaborate with internal teams and external vendors
  • Participate in Agile ceremonies and peer code reviews
  • Document systems and features clearly
  • Mentor and support team members

Required Skills :

  • Strong hands-on experience (4+ years) with ServiceNow modules like ITSM, CSM, OMT
  • Proficient in ServiceNow scripting : Client Scripts, Business Rules, UI Policies, Flows, etc.
  • Experience with ServiceNow portals and widgets
  • Integration expertise using REST / SOAP APIs
  • Solid knowledge of JavaScript, HTML, CSS, Git
  • Familiarity with Agile methodologies and story management
  • Preferred Skills :

  • Experience with databases (SQL, NoSQL), cloud platforms (Azure, AWS), and container tech (Docker)
  • Knowledge of TM Forum Open APIs
  • Certifications like CSA, CAD, CIS are a plus
  • Regards,

    Infosys BPM Recruitment team

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