Dynamics 365 CE Technical Consultant

Key Responsibilities

Dynamics 365 CE / CRM Delivery

Design, configure, and customize Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service).

Implement custom entities, plugins, workflows, actions, business rules , and form customizations.

Develop and enhance CRM extensions using C#, .NET, JavaScript, TypeScript, and Web Resources .

Build and customize model-driven apps , forms , views , dashboards , and SLA / KPI configurations .

Integrate Dynamics 365 with enterprise systems using Azure Service Bus, Logic Apps, API integration , and custom middleware.

Power Platform Development

Build Canvas Apps, Model-Driven Apps , and Custom Pages using Dataverse.

Develop enterprise-grade Power Automate flows (cloud flows, business process flows).

Implement Power Platform governance , solution-layered development, ALM pipelines, and environment strategy.

Optimize Dataverse tables, relationships, and column-level security for performance and stability.

Technical Architecture & Design

Participate in solution architecture with Architects and Leads.

Create high-level and low-level design documents, data models, and integration mappings.

Ensure adherence to best practices , Microsoft recommended patterns, and security & compliance standards.

Required Skills & Experience

Core Technical Expertise

5+ years of hands-on technical experience in Dynamics 365 CE / CRM .

Strong development experience with :

C#, .NET Framework / Core (Good to have)

JavaScript, TypeScript

Plugins, Custom Workflow Activities

PCF Controls (preferred)

Hands-on experience with Dataverse schema design & security.

Strong understanding of Solution Architecture , solution layering, and managed vs unmanaged solutions.

Power Platform Skills

Power Apps (Canvas & Model-Driven Apps)

Power Automate (Cloud & BPF)

Power Platform ALM / Pipelines

Integration & Azure Skills

Experience integrating D365 with :

Azure Service Bus

Azure Logic Apps

REST / SOAP APIs

Webhooks & Azure Functions

Familiarity with Azure AD, OAuth2, and application registrations.

Professional Attributes

Strong analytical and problem-solving abilities.

Ability to work in Agile / Scrum environments.

Strong communication and stakeholder-interaction skills.

Capable of working independently or as part of a distributed multi-vendor team.

Passion for learning new technologies and staying aligned with Microsoft’s product roadmap.

Preferred Certifications (Good to Have)

PL-400 : Power Platform Developer

MB-210 / MB-230 / MB-220 (Sales, Customer Service, Marketing)

Microsoft Certified : Power Platform Functional Consultant Associate

Azure Fundamentals (AZ-900)