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HTIC Global - Senior Manager - Travel & Holidays

HTIC Global - Senior Manager - Travel & Holidays

HTIC GlobalCochin, India
2 days ago
Job description

Job Summary

To develop and lead the holiday strategy, managing key stakeholder relationships to ensure value from third-party partnerships. Responsible for the end-to-end product lifecycle from planning to execution while enhancing customer experience and driving profitability for the Holidays division

Duties & Responsibilities :

  • Manage the entire holiday product life-cycle from strategic planning to execution.
  • Contract with international suppliers and oversee end-to-end product delivery.
  • Design and price itineraries (FIT / GIT) across various budget categories.
  • Create travel products aligned with market demand, consumer preferences, local holidays, and travel themes.
  • Drive cost efficiency through effective negotiation and innovative contracting.
  • Support sales teams with product knowledge and ensure adequate inventory.
  • Develop competitive and unique holiday packages by monitoring competition and market trends.
  • Collaborate with Marketing to design and implement promotional plans for destinations.
  • Drive revenue by closely monitoring sales performance and adjusting strategies to achieve short-term and long-term goals.
  • Recruit, train, and develop holiday consultants in collaboration with Training and Performance Management.
  • Build strong customer relationships and lead customer engagement activities

Secondary Responsibilities :

  • Contribute to divisional strategies by analyzing previous sales / revenue data.
  • Coordinate with Operations and Customer Experience teams to deliver a "WOW" factor for customers.
  • Liaise with Marketing to ensure lead generation aligns with divisional plans.
  • Qualification :

    Graduate / Postgraduate in Travel, Tourism, Business, or related field

    Experience :

    Minimum 7+ years' experience managing travel products at a managerial level

    Job Location : Info-park, Kochi

    (ref : iimjobs.com)

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    Senior Manager • Cochin, India

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