Talent.com
Client Servicing Manager
Client Servicing ManagerZero Design Studio • India
Client Servicing Manager

Client Servicing Manager

Zero Design Studio • India
13 hours ago
Job description

JOB DESCRIPTION

The role of a Client Servicing Manager at Zero Design Studio involves overseeing client relationships, managing projects, and ensuring the successful delivery of event solutions that align with client objectives.

1. Client Relationship Management

  • Build and maintain strong, long-term client relationships.
  • Responsible for creating, pitching and presenting presentations to clients.
  • Serve as clients' primary point of contact, understanding their needs and expectations.
  • Ensure client satisfaction by delivering high-quality event services and resolving issues proactively.
  • Conduct regular client meetings to review project progress, gather feedback, and discuss future opportunities.

2. Project Planning and Execution

  • Creatively lead the development of event strategies and concepts in line with client goals.
  • Oversee end-to-end project management, from ideation to execution, ensuring timelines, budgets, and quality standards are met.
  • Collaborate and work as a team player with internal teams (creative, production, client service, etc.) to deliver seamless events.
  • Monitor the progress of events, adjusting as necessary to meet client expectations.
  • 3. Budget and Financial Management

  • Develop and manage event budgets, ensuring cost efficiency without compromising quality.
  • Track expenses, manage vendor contracts, and ensure financial accountability for each project.
  • Provide timely financial reports to clients and senior management, highlighting ROI and other key metrics.
  • 4. Team Collaboration

  • Foster collaboration between departments to ensure cohesive and efficient event execution.
  • Provide guidance on best practices, troubleshooting issues, and maintaining high standards of client servicing.
  • 5. Strategic Growth

  • Develop and implement strategies to enhance client retention and expand service offerings.
  • Collaborate with the business development team to pursue new clients and pitch event solutions.
  • Stay updated on industry trends and competitor activities to ensure the agency’s offerings remain competitive.
  • 6. Post-Event Evaluation and Reporting

  • Conduct post-event evaluations to assess client satisfaction, team performance, and event success metrics.
  • Prepare detailed post-event reports with insights on what worked well and areas for improvement.
  • Leverage client feedback to continuously improve service delivery and event quality.
  • 7. Vendor and Partner Management

  • Manage relationships with third-party vendors and partners to ensure seamless event execution.
  • Negotiate contracts and agreements to secure favourable terms for clients and the agency.
  • Ensure compliance with contracts, timelines, and quality standards.
  • 8. Compliance and Risk Management

  • Ensure events comply with legal, safety, and regulatory requirements.
  • Identify potential risks and develop contingency plans to mitigate them.
  • Monitor event operations to ensure adherence to ethical standards and industry best practices.
  • Create a job alert for this search

    Client Servicing Manager • India

    Related jobs
    Client Servicing Manager

    Client Servicing Manager

    Stikky Health • India
    Stikky Media is a start-up marketing services agency focused on the pharmaceuticals and life sciences sector.The Client Servicing Manager will be responsible for maintaining and building strong cli...Show more
    Last updated: 13 hours ago • Promoted • New!
    Client Servicing Senior Manager / Manager

    Client Servicing Senior Manager / Manager

    CAB Experiences • India
    The client servicing team will represent CAB and will be responsible for everything from connecting with the client to closing the project brief and seeing it through execution and beyond.You are e...Show more
    Last updated: 13 hours ago • Promoted • New!
    Manager, Client Services

    Manager, Client Services

    IQVIA • Nagpur, IN
    Job Role : Manager, Client Services.Overseas, supervises and manages the operational aspects of ongoing projects and programs ensuring quality deliverables on time and within budget.Will ensure that...Show more
    Last updated: 7 hours ago • Promoted • New!
    Client Servicing Manager

    Client Servicing Manager

    Tangence India • India
    We are looking for a highly motivated, client-focused, and strategically-minded.This role is pivotal, serving as the primary bridge between our clients and our delivery teams.The ideal candidate wi...Show more
    Last updated: 13 hours ago • Promoted • New!
    Client Servicing

    Client Servicing

    Horizontal Talent • India
    We are seeking a dynamic and results-driven.Account Management – Client Servicing.The ideal candidate will be responsible for managing and expanding key client accounts, ensuring exceptional delive...Show more
    Last updated: 13 hours ago • Promoted • New!
    Junior Client Servicing Manager

    Junior Client Servicing Manager

    Thoughtcom • Republic Of India, IN
    Thoughtcom is engaged in the business of brand, marketing, and internal communications for clients in India and abroad.The company is in niche domains and is proud to be one of the very few players...Show more
    Last updated: 2 days ago • Promoted
    Client Analytics Manager

    Client Analytics Manager

    PTR Global • India, India
    PTR Global is a leader in workforce and talent solutions, delivering end-to-end recruiting, analytics, and program management support for some of the most recognized organizations worldwide.Our tea...Show more
    Last updated: 20 days ago • Promoted
    Senior Client Servicing Manager

    Senior Client Servicing Manager

    YELLOW FRAMES LLP • India
    Job Title : Senior Client Servicing Manager.We collaborate with leading brands to craft impactful campaigns across digital, e-commerce, and traditional media. Senior Client Servicing professional.Sen...Show more
    Last updated: 13 hours ago • Promoted • New!
    Client Servicing Manager (Healthcare)

    Client Servicing Manager (Healthcare)

    R K SWAMY Limited • Republic Of India, IN
    Qualification : MBA / PG compulsory (Top Institute ).Principal duties, activities and responsibilities for the position : . Actively participate in the development of Brand / Communication strategies bas...Show more
    Last updated: 30+ days ago • Promoted
    Client Services Manager

    Client Services Manager

    Cog Culture • India
    We are seeking a dynamic and strategic.The ideal candidate will have proven experience in managing brands within an.This role requires a mix of strategic thinking, creative sensibility, and excelle...Show more
    Last updated: 13 hours ago • Promoted • New!
    Client Services Account Manager

    Client Services Account Manager

    Younion • Republic Of India, IN
    The position of an Account Manager is a pivotal role within our organization.This individual will be responsible for managing one or more client accounts and will function as the direct point of co...Show more
    Last updated: 3 days ago • Promoted
    Client Services Manager

    Client Services Manager

    R K SWAMY Limited • Nagpur, IN
    Qualification : Graduate or PG in related fields.Actively participate in the development of Brand / Communication strategies based on clients’ sales and marketing objectives.Initiate Brand planning ...Show more
    Last updated: 8 hours ago • Promoted • New!
    Client Servicing Manager

    Client Servicing Manager

    A B See Brand Advisory • India
    A Real Estate Advertising Creative Specialist With An Experience Of 1000+ Real Estate Projects.Clients Include Tata Housing, Wadhwa, Arihant, Hubtown, Haware, Anarock, Mchi, Platinum, Paradigm, Hir...Show more
    Last updated: 13 hours ago • Promoted • New!
    Client Servicing Manager

    Client Servicing Manager

    Tiger Advertising • India
    The Client Servicing Manager is responsible for developing strong relationships with clients, ensuring their advertising and marketing needs are met efficiently. This role involves acting as a key l...Show more
    Last updated: 13 hours ago • Promoted • New!
    Client Servicing Manager

    Client Servicing Manager

    RBC Worldwide • India
    Job Title : Client Servicing Manager.RBC Worldwide is a full-service brand communication agency with over 25 years of experience in crafting impactful branding, advertising, digital marketing, and P...Show more
    Last updated: 13 hours ago • Promoted • New!
    Client Services Manager

    Client Services Manager

    AuthBridge • Republic Of India, IN
    Serve as the primary point of contact for assigned clients, managing communication and queries with responsiveness and professionalism. Coordinate onboarding and implementation processes for new cli...Show more
    Last updated: 30+ days ago • Promoted
    Senior Manager - Client Servicing

    Senior Manager - Client Servicing

    Laqshya Live Experiences • Republic Of India, IN
    Develop and nurture favorable business relationship with clients.Work with clients to develop event marketing and.Understand client brief and develop event strategies that align with.Gather researc...Show more
    Last updated: 30+ days ago • Promoted
    Senior Client Account Manager

    Senior Client Account Manager

    Mygate • India
    Client Account Manager, you will be responsible for managing and maintaining relationships with key clients and ensuring their satisfaction with our products and services.You will serve as the prim...Show more
    Last updated: 23 hours ago • Promoted