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Presales Specialist

Presales Specialist

ZafifyRepublic Of India, IN
1 day ago
Job description

Job Title : Telesales Executive – Telecom Products

Location : Noida

About the Role :

We are seeking enthusiastic and results-oriented Telesales Executives to join a dynamic team based in Kochi. The primary responsibility of this role is to proactively reach out to potential customers in the UAE market and effectively promote and sell a range of telecom products, including postpaid SIM cards, home broadband and TV services, and SMB (Small and Medium Business) solutions.

The ideal candidate will possess excellent communication and persuasion skills, a strong sales drive, and the ability to work both independently and collaboratively to achieve sales targets.

Responsibilities :

  • Conduct outbound calls to potential customers in the UAE to introduce and explain telecom products and packages.
  • Clearly articulate product features, benefits, and value propositions to prospective customers.
  • Understand customer needs and tailor recommendations accordingly.
  • Handle customer inquiries, address concerns, and provide accurate product information.
  • Achieve and exceed assigned daily, weekly, and monthly sales targets.
  • Maintain accurate records of all sales activities, customer interactions, and follow-ups in the CRM system.
  • Follow up on leads and prospects to convert them into successful sales.
  • Stay updated on the latest products, promotions, and market trends.
  • Collaborate effectively with team members to foster a positive and productive work environment.
  • Adhere to all company policies, procedures, and ethical sales practices.

Qualifications and Skills :

  • Proven experience in telesales or a similar customer-facing sales role, preferably within the telecom sector.
  • Excellent verbal communication skills with a clear and persuasive telephone manner.
  • Fluency in English and Hindi is essential.
  • Proficiency in Arabic or other languages spoken in the UAE is an added advantage.
  • Strong understanding of sales principles and techniques.
  • Ability to build rapport and establish trust with potential customers over the phone.
  • Results-driven with a strong motivation to achieve and exceed sales targets.
  • Good organizational and time management skills.
  • Basic computer literacy and familiarity with CRM systems.
  • Ability to work independently and as part of a team.
  • High level of professionalism, integrity, and a positive attitude.
  • Willingness to work in a target-driven environment.
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    Specialist • Republic Of India, IN