Art Technology and Software - Practice Manager / Capability Lead

What You'll Do :

• Lead practice strategy and capability development across Cloud, Data, AI, and Cybersecurity : define vision, roadmap, and go-to-market priorities.
• Own day-to-day P&L management for the practice : set targets for utilization, margins and revenue; monitor performance and drive corrective actions to meet financial goals.
• Partner closely with Sales and Delivery to incorporate AI-enabled insights into pre-sales, solutioning, proposals, and client engagements; support executive-level pitches and RFP responses.
• Ensure delivery excellence through governance and automation : establish KPIs, quality standards, CI / CD and repeatable delivery patterns to improve predictability and client outcomes.
• Manage client relationships and success : act as senior escalation point, ensure high satisfaction, drive renewals and expand engagements.
• Build, scale and coach high-performing, AI-enabled teams : recruit talent, set goals, run performance reviews and foster a culture of continuous improvement.
• Drive operational efficiency using AI and automation to improve productivity, reduce costs, and increase utilization.
• Identify and mitigate delivery and business risks; ensure compliance with security and contractual requirements in collaboration with relevant teams.
• Report regularly to executive leadership on practice performance, pipeline, risks and opportunities; prepare monthly and quarterly updates.

What We're Looking For :

(ref : hirist.tech)