Senior Manager_Credit & Collections -Team Manager_Pune

Who we are

About this Role

The Senior Manager – Credit to Collections will lead a team responsible for all Account Receivables activities including invoicing, collections, cash application, accounting, reconciliations, and controls. The individual will drive process improvement initiatives and collaborate with business stakeholders to identify and validate development needs. This role operates within defined procedures, policies, SOX compliance, and service level agreements, maintaining close relationships with Global Process Owners and Local Markets. The role demands high standards of operational and people leadership, with a proven ability to manage large transactional teams and deliver excellence in business partnering.

What you will do

• Lead the CTC team to deliver accurate and timely AR processes including invoicing, collections, and reconciliations.
• Drive operational planning and ensure alignment with financial objectives and global standards.
• Implement quality frameworks and reporting mechanisms for Finance Operations and Business Partners.
• Strategically guide outbound collections efforts to enhance efficiency and productivity.
• Build strong stakeholder relationships and proactively resolve issues to improve customer satisfaction.
• Recruit, coach, and develop team members, fostering a high-performance culture.
• Ensure compliance with SOX, Treasury Policies, and internal / external audit requirements.
• Manage month-end closings, balance sheet reconciliations, and identify corrective actions.
• Champion continuous improvement initiatives and performance diagnostics.

Who you are

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What’s in it for you

What skills you will learn

Advanced stakeholder engagement and governance management.

Strategic planning and operational leadership in a global finance context.

Process transformation and performance analytics.

Compliance and control frameworks including SOX and audit protocols.

Agile methodologies and continuous improvement practices.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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