Cloud Engineer

Company Description

Smarsh is the leader in communications compliance, archiving, and analytics. We provide compliance across the broadest set of communications channels with insights on what’s being captured. Smarsh customers manage over 500 million daily conversations across 80 channels and growing. Customers include the top 10 U.S., top 8 European, top 5 Canadian, and top 3 Asian banks. The Smarsh advantage is customers stay ahead of compliance and uncover patterns and relationships hidden within their data.

Role Overview

We are seeking a talented

Engineer

to join our team, focusing on developing scalable integrations, APIs, and open-source solutions that contribute to our

Internal Developer Portal (IDP)

ecosystem. As a key team member, you will collaborate with cross-functional teams to design, implement, and maintain APIs and data pipelines that enable seamless data flow into our IDP. If you are passionate about clean code, open-source contributions, and building developer-centric tools, we want to hear from you.

Key Responsibilities

API Development :

Design, develop, and maintain robust APIs to push data into the IDP.

Ensure high performance, scalability, and security in API implementations.

Collaborate with teams to integrate APIs with existing systems.

Integration Development :

Build and maintain open-source integrations for third-party tools (e.g., monitoring systems, CI / CD pipelines, container registries).

Write reusable, testable, and efficient Python code to bridge systems with the IDP.

Data Processing and Transformation :

Develop data pipelines to process, transform, and push data into the IDP.

Implement error handling and logging mechanisms to ensure reliability.

Design systems for

data parsing and transformation , including robust handling of

YAML, JSON , and other serialisation formats to normalise inputs from disparate sources.

Open-Source Contribution :

Contribute to open-source projects that enhance the IDP ecosystem.

Actively participate in the developer community by publishing and maintaining open-source tools.

Collaboration and Communication :

Work closely with DevOps, Platform Engineering, and Security teams to understand data requirements.

Document APIs, integrations, and workflows for internal and external stakeholders.

Code Quality and Testing :

Write unit and integration tests to ensure code reliability.

Perform code reviews and enforce best practices in Python development.

Required Skills and Qualifications

Education & Expereince

Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).

Minimum 4 yrs of relevant experience is needed

Technical Expertise :

Proficiency in

Python

with a focus on building scalable applications.

Experience with API frameworks such as

FastAPI ,

Django Rest Framework , or

Flask .

Knowledge of data serialisation formats (e.g.,

JSON ,

YAML ).

Knowledge of

event-driven architecture.

Knowledge of queuing system like

Kafka, RabbitMQ and SQS.

Knowledge of

Role-Based Access Control (RBAC)

and least-privilege principles to secure all IDP interactions.

Integration Experience :

Experience building integrations with third-party tools like

Jenkins ,

GitLab ,

Prometheus , or

AWS .

Familiarity with APIs for monitoring tools, container registries, and CI / CD systems.

DevOps and Cloud : Understanding of

Kubernetes ,

Docker , and cloud platforms (AWS, GCP, Azure).

Familiarity with GitOps practices and tools like

ArgoCD .

Data Processing :

Experience with data pipelines and ETL workflows.

Knowledge of

PostgreSQL ,

MongoDB , or other relational / non-relational databases.

Design systems for

data parsing and transformation , including robust handling of

YAML and JSON .

Open Source :

Proven experience contributing to or maintaining open-source projects.

Familiarity with Git and GitHub workflows.

Soft Skills :

Strong communication skills and the ability to work in a collaborative environment.

Analytical mindset with attention to detail and problem-solving skills.

Preferred Qualifications

Familiarity with

Port

or other Internal Developer Portal (IDP) tools.

Experience with security practices, including API authentication and data encryption.

Understanding of

AWS, Kubernetes and DevOps

practices.

Knowledge of DORA metrics and CI / CD pipeline observability.

Exposure to Infrastructure-as-Code tools (e.g.,

Terraform ,

Pulumi ).

Familiarity with testing frameworks like

pytest

or

unittest .

Why Smarsh?

Ready to join a thriving tech company that’s redefining digital archiving and business intelligence?

Smarsh is the leading comprehensive archiving platform. Recognized as one of today’s fastest growing companies in the U.S., Smarsh delivers innovative cloud-based solutions that help organizations manage and enforce flexible and secure records retention and compliance strategies for electronic communications, including social media and enterprise social networks (Yammer, Chatter, Facebook, LinkedIn and more).

Our motto is ‘People First. Inspire Confidence. Embrace the Impossible.’ We hire lifelong learners who have a passion for their discipline and a track record of excellence. To learn more about us, visit

www.smarsh.com / careers