Principal Consultant, Tech Writer!

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead.Powered by curiosity, courage, and innovation,our teamsimplementdata, technology, and AItocreate tomorrow, today.Get to know us atgenpact.comand onLinkedIn,X,YouTube, andFacebook.

Inviting applications for the role of Principal Consultant,Tech Writer!

In this role you would,Tech writers typically work in office environments, collaborating with various teams to gather information. They usually work standard business hours but may need to meet tight deadlines depending on project requirements

Responsibilities

• Develop user manuals and guides: Create comprehensive user manuals, installation guides, and troubleshooting documents for various products.

• Collaborate with subject matter experts: Work closely with engineers, developers, and product managers to gather information and ensure accuracy in documentation.

• Simplify complex information: Translate complex technical concepts into easy-to-understand language for non-technical audiences.

• Maintain documentation standards: Ensure all documentation adheres to company standards and is consistent in style and format.

• Update and revise content: Regularly update existing documentation to reflect changes in products or services.

Qualifications we seek in you!

Minimum Qualifications

• Education: Bachelor’s degree in English, communications, or a related field.

• Experience: Minimum of two years of experience in technical writing or a similar role.

• Skills: Excellent writing and communication skills, proficiency in documentation tools like Adobe FrameMaker or Microsoft Word.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.