Responsible for monitoring, providing support, and troubleshooting all Azure deployment
Provide technical support for critical server environment including server deployment, migrations, upgrades, patch management, application support, virus remediation, business continuity, operational and disaster recovery
Manage infrastructure operations aligned to the ITIL process, and deliver service level agreements (SLAs) around availability, RTO, and RPO
Participate in implementation, go live, and post-go-live production support through the process of initial setup, configuration, monitoring, and ongoing maintenance as part of the technical support team
Good understanding and handson experience on configuring and troubleshooting application gateway firewall, load balancers, Azure vaults, network security group, Vnet, Storage accounts, Resource monitoring and Azure Automation etc
Participate in analyzing, troubleshooting, remediating, and resolving issues in cloud infrastructure and architecture reported by clients
Good understanding of cost management and billing, resource utilization and calculation
Install and configure cloud instances and related services
Educate customers of all sizes on the value proposition of managed services on Azure and participate in architectural discussions to ensure that solutions are designed for successful deployment in the cloud
Good knowledge and handson experience on PowerShell, JSON scripting to automate Microsoft Azure tasks.
Basic qualifications :
3+ year of experience in implement, manage and support infrastructure, network security for large enterprise-scale applications
Demonstrated experience in designing, configuring, implementing, and scaling applications hosting on Azure IAAS and PAAS
Experience in architecting and designing technical solutions based on industry standards using Azure IaaS, PaaS and SaaS capabilities
Experience in Azure devops configuration or a similar CI / CD pipeline for multiple teams and platforms
Knowledge on GIT, Devops, config management tools, Powershell scripting and CICD pipeline will be an added advantage
Demonstrated knowledge and understanding of public cloud infrastructure and design for maximum flexibility, extensibility, and High availability
Hands-on expertise in deploying enterprise applications on Azure, leveraging platform services such as App Service, Azure SQL, Security Center, Azure Monitor, Storage, Key Vault, Automation, Azure AD, vNet, VPN, Front Door, Load Balancer, and Traffic Manager
Demonstrated understanding of moving applications hosted on-premise to Azure for production and non-production environments
Creative thinker and analytical problem-solver with demonstrated ability to manage projects from planning to completion in a fast-paced, time-sensitive environment
Knowledge of data center architecture and operations in a highly virtualized environment.
Decisive, energetic, and focused team player
Excellent written, verbal, and technical communication skills