Customer Growth Strategist

At Troovy, we believe kids deserve fun food that’s also good for them. We’re on a mission to reinvent snacks so children never have to settle between “tasty” and “healthy.” We're funded by the largest VCs in D2C industry like Fireside Ventures, Sharrp Ventures, Spring Marketing Capital & Veltis Capital.

We are looking for a Growth Manager - D2C (Freshers / Max 2 Yrs Exp. We are currently scaling at an unsustainable, dizzying pace (30-40% month-over-month). You will be challenged, confused, frustrated, and demanded to think not just 2 steps, but 5 steps ahead. But in return, you will gain an understanding of D2C growth and the customer journey that few early-career professionals ever achieve.

This is a deep dive into the business where you will own foundational pillars of our growth :

• Retention Architect : Design and launch the complete retention strategy. Your initiatives must drastically increase our repeat customer rate.
• Customer Experience (CX) Owner : You own the CX charter. From handling grievances to perfecting the customer experience, you are the ultimate advocate who fights for the customer.
• Insights & Feedback Loop : You are the voice of the customer—conducting surveys, interviews, and translating this customer insight into concrete actions for marketing, product, and delivery improvements.
• Data Driver : This requires a serious analytical mindset. You will be managing the P&L and using data to find and scale every growth lever.
• Cross-Functional Hustler : You will be the glue, collaborating closely with Operations, Design, and NPD.

We Are Looking For :