Branch Manager

Company Description

Ujjivan Small Finance Bank Limited is a licensed banking company under the Banking Regulation Act, 1949. A subsidiary of Ujjivan Financial Services Ltd, the bank began operations on February 1, 2017 and gained Scheduled Bank status in August 2017. With 752 branches across 26 States and Union Territories, Ujjivan aims to serve the unserved and underserved customers outside the formal banking system. The bank is committed to building a state-of-the-art 'mass market' bank.

Role Description

This is a full-time, on-site role for a Branch Manager located in Moradabad. As a Branch Manager, you will oversee daily branch operations, ensure compliance with banking regulations, manage branch staff, and deliver excellent customer service. You will be responsible for achieving business targets, expanding the customer base, and maintaining branch profitability. Additional responsibilities include staff training, reporting, and implementation of business strategies to align with the bank's mission.

Qualifications

• Leadership and team management skills to supervise, guide, and motivate branch staff effectively.
• Strong understanding of banking operations, compliance, and financial practices.
• Customer service and relationship management skills to enhance client satisfaction and expand the customer base.
• Analytical thinking and problem-solving skills for assessing performance metrics and resolving operational challenges.
• Excellent communication and interpersonal skills for interacting with clients, staff, and stakeholders.
• Bachelor's degree in Finance, Business Administration, Banking, or related field (MBA or equivalent qualification is an advantage).
• Prior experience in banking or financial services, with a track record in branch management, is preferred.

Skills Required

Compliance, Analytical Thinking, Relationship Management, Banking Operations, Problem-solving, Customer Service