About Toprankers
Toprankers is one of India's premier digital platforms for competitive exam preparation, catering to aspirants of Law, Judiciary, CUET, SSC, Banking, and other government and aptitude-based entrance exams. We are committed to delivering high-quality content, interactive learning, and personalized academic support to students across the country.
Role Overview
We are seeking an experienced and proactive Operations Manager to oversee day-to-day operations, streamline processes, and ensure smooth execution across departments. The ideal candidate will be detail-oriented, strong in people management, and capable of driving efficiency to support Toprankers' growth.
Key Responsibilities
- Plan, coordinate, and oversee daily operations across departments to ensure efficiency and quality standards.
- Develop, implement, and monitor operational policies and procedures.
- Collaborate with cross-functional teams (academic, marketing, HR, tech) for smooth execution of projects / events.
- Ensure optimal utilization of resources (manpower, infrastructure, vendors, logistics).
- Handle vendor management, procurement, and cost optimization.
- Monitor key performance indicators (KPIs), prepare MIS / operational reports, and suggest improvements.
- Ensure compliance with organizational policies, safety norms, and legal requirements.
- Lead and mentor the operations team, driving accountability and performance.
- Troubleshoot operational issues and provide timely resolutions.
- Contribute to strategic planning and execution of large-scale events, training programs, and new initiatives.
Required Skills & Competencies
Strong organizational and problem-solving skills.Excellent communication, negotiation, and people-management abilities.Proficiency in MS Office, project management tools, and data reporting.Ability to multitask and manage time effectively.Strong analytical mindset with attention to detail.Qualifications & Experience
Bachelor's / Master's degree in Business Administration, Operations, or a related field.2- 4 years of proven experience in operations management (preferably in the EdTech / Education sector).Experience in handling cross-functional teams and vendor management.Skills Required
data reporting, Ms Office