Head - Facility Management & Operations
ProHr Strategies Pvt. LtdKolkata, India21 hours ago
Job descriptionReview and finalize Annual Operating Plans (AOPs), optimizing CAPEX and OPEX utilization. Lead initiatives for cost control, cost accounting, and performance analysis to identify inefficiencies and enhance productivity. Oversee budget forecasting, resource allocation, and performance management of facility operations. Drive transformation and change programs, ensuring cost targets and service excellence are met. Manage procurement and consumption of materials and consumables, maintaining profitability and compliance with labor and budget guidelines. Develop vendor management strategies, negotiate long-term contracts, and ensure cost-effective partnerships. Design and implement strategies to enhance workplace experience, promoting well-being, engagement, and productivity. Collaborate cross-functionally with HR and leadership teams to ensure facilities and employee services align with workforce needs. Standardize hospitality and corporate event management frameworks for seamless execution and satisfaction. Monitor employee and guest feedback, implementing continuous service improvements. Oversee vendor selection, performance, and compliance with statutory and contractual requirements. Conduct periodic vendor audits and reviews to ensure adherence to SLAs and quality standards. Ensure accurate billing and cost allocation to respective cost centers and departments. Act as the primary liaison between FMS and senior leadership, ensuring alignment with corporate goals. Coordinate with external service providers and partners to resolve operational issues and improve service delivery. Build strong relationships with regulatory authorities, government bodies, and vendors to drive strategic facility initiatives. Define and monitor KPIs and SLAs across all FMS domains including housekeeping, MEP, travel, transportation, space management, and event management. Implement governance mechanisms to ensure compliance with legal, regulatory, and safety standards. Conduct internal audits and reviews in collaboration with audit and compliance teams to maintain adherence to policies and standards
Strategic Leadership
- Develop and implement the overall Facility Management Services (FMS) strategy across all company locations, ensuring alignment with organizational objectives.
- Establish a structured governance and operational framework to ensure efficiency, cost optimization, and continuous improvement.
- Drive adoption of global best practices in facility management, focusing on operational excellence and compliance with regulatory standards.
- Create and maintain future-state roadmaps for facilities, aligned with emerging technologies and sustainability goals.
- Champion innovation in energy efficiency, waste management, and smart facility management solutions.
Financial & Resource Optimization :
Workplace Strategy & Employee Experience :
Vendor Management :
Stakeholder Management :
Performance Monitoring & Compliance :
(ref : iimjobs.com)
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Management Operation • Kolkata, India
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