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Senior Data Scientist

Senior Data Scientist

Delta Air LinesBengaluru, India
30+ days ago
Job description

Responsibilities & Primary Functions :

  • Responsible for the design, development, and monitoring of ML / AI models (e.g., forecasting, optimization, propensity models, etc.) that directly address the business requirements and drive measurable CX improvements
  • Collaborates with COE team and business owners to take a data-driven approach in identifying key customer pain-points, uncover insights, and develop techniques to address these issues
  • Demonstrates detailed understanding of data science techniques and machine learning algorithms, calibrating and enhancing existing models, and monitoring model performance
  • Write clean, robust, modular Python code for developing ML models
  • Leverage Gitlab to store, maintain, and collaborate on project code bases; conduct peer review code of fellow data scientists on the team
  • Experience in running experiments applying ML techniques such as Causal ML for evaluating impact of events such as new product launches, failure events, customer pain points, etc.
  • Leverage emerging technologies and identify efficient and meaningful ways to deliver meaningful insights to the business
  • Presents analysis to business users in a digestible way

What you need to succeed (minimum qualifications) :

  • Bachelors degree in data science, statistics, mathematics, computer science or engineering field
  • 3+ years of relevant experience in data science / machine learning, working with traditional ML use-cases that use tabular data
  • Hands-on experience in business case delivers with customer / consumer level data
  • Knowledge and experience in implementing Causal ML for experimentation use-cases
  • Strong grasp of core statistics concepts
  • Thorough understanding of key machine learning algorithms (e.g., supervised and unsupervised learning techniques, while avoiding superficial application of algorithms)
  • Expert proficiency in SQL and Python for data science / machine learning
  • Proficiency in using code repository management applications (i.e., GitHub) for storing, maintaining, and collaborating with others on project code
  • Experience in designing and implementing ML / AI models for cloud-based solutions on leading cloud providers (i.e., AWS, Azure, etc.)
  • Embraces diverse people, thinking, and styles
  • Consistently makes safety and security, of self and others, the priority
  • Behavioral Competencies :

  • Ability to produce high quality results, work in a collaborative environment by embracing diverse perspectives and with a solution-based approach.
  • Adapt communication clearly and concisely based on team dynamics and expresses thoughts & ideas effectively.
  • Ability to engage effectively with peers and stakeholders to build trust and reliable working relationships.
  • Ability to understand business processes, implement innovative solutions, guide juniors on continuous improvement by constantly updating oneself on current technology & trends.
  • Inquisitive to understand customer and business expectations while bringing more valuable contributions on technical solutions.
  • What will give you a competitive edge (preferred qualifications) :

  • Personal Git repository of ML projects executed on public datasets and / or leveraged in data science competitions
  • Knowledge of additional machine learning areas such as Generative AI LLMs, RL, Optimization, etc.
  • Knowledge of ML lifecycle management platforms such as ML Flow, AWS Sagemaker, etc.
  • Knowledge of ML Ops activities
  • Self-motivated and take pride in building great experiences for users, whether they are employees or customers
  • Resourceful in finding the data and tools you need to get the job done
  • Not afraid to ask for help when you need it, or help teammates when they need a boost
  • Intensely curious about finding a solution to the pain-points of our customers along the entire travel experience
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    Senior Data Scientist • Bengaluru, India