Technical Support Executive (USA)

SHIFT : NIGHT SHIFT USA

SALARY : UP TO 6 LACKS

LOCATION : NOIDA SECTOR 125

EXPERIENCE : MINIMUM 6 MONTHS

Role Description

This is a full-time, on-site role for a Technical Support Executive (USA) (NIGHT SHIFT) located in Noida. The Technical Support Executive will be responsible for providing technical support to customers, troubleshooting technical issues, and resolving customer inquiries. Day-to-day tasks include analyzing and diagnosing technical problems, maintaining customer service standards, and ensuring customer satisfaction.

Qualifications

Strong Analytical and Troubleshooting skills

Experience in Customer Support and Customer Service

Proficiency in Technical Support

Excellent communication and interpersonal skills

Ability to work independently and handle multiple tasks

A bachelor's degree in Computer Science, Information Technology, or a related field is a plus