Assistant Manager - Agency Business Associates

Job Description

A Position Overview

Position Title

Assistant Manager - Agency Business Associates

Department

Business Associate Model – Agency Sales

Level / Band

301- Assistant Manager

Role Summary : Strengthens distribution by identifying potential leaders and ensures compliance to all internal processes and other compliance standards as set by the Company or the Regulator.

B Organizational Relationships

Reports To

Branch Manager

Supervises

NA

C Job Dimensions

Geographic Area Covered

Defined Branch

Stakeholders Internal

Agency Sales Training

Branch Operations

Distribution Operations

External

BAs and Advisors

D Key Result Areas

• Strengthen distribution by identifying potential leaders
• Support and manage the BAs in Recruitment & Training of Advisors.
• Manage Advisor career progressions and create a pool of Premier Advisors
• Ensure Retention of Advisors by constantly engaging with them and their leaders
• Drive profitable business by maintaining the desired product mix as prescribed by the company from time to time
• Drive growth in New Business Premium (NBP)
• Ensure good quality of business by ensuring collection of modal FYP as well as Renewal Premiums
• Coach, Train and support the reporting managers (if any) as well as monitor and review their performance on a regular basis
• Ensure compliance to all internal processes and other compliance standards as set by the Company or the Regulator.
• Participate in risk mitigation plans, contingency planning, and business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.

F Skills Required

Technical

§Good Knowledge of MS Office / MS Excel

Behavioral

Essential

Desired

Interpersonal skills

Communication skills

Creative thinking skills

Supervising / Leadership skills

Teamwork Skills

Influencing skills

Relationship Building skills

Decision making skills

G Incumbent Characteristics

Essential

Desired

Qualification

Graduate Skills