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Front-of-House Associate — Caffix Café

Front-of-House Associate — Caffix Café

Caffix - The Tech CafeSurat, Gujarat, India
3 days ago
Job description

About the Role :

We’re looking for a polite, energetic, people-friendly individual to be the face of Caffix. You'll greet guests, manage orders on Petpooja, coordinate with the kitchen, and ensure smooth café service.

Responsibilities

  • Welcome and seat customers with a warm, friendly attitude
  • Handle dine-in, takeaway & delivery orders on Petpooja
  • Guide customers through the menu and answer queries
  • Coordinate with kitchen & barista for timely order flow
  • Maintain cleanliness & order at service counters and tables
  • Support billing, packaging & customer requests
  • Assist with managing reservations and table flow
  • Help with basic café tasks as needed (water service, table reset, etc.)

Requirements

  • Experience with Petpooja (preferred)
  • Good communication & customer-interaction skills
  • Pleasant personality & good hospitality manners
  • Ability to multitask & stay calm during peak hours
  • Basic billing & POS understanding
  • Team-oriented attitude

    • Ideal Candidate

  • Loves café culture & interacting with customers
  • Well-spoken, presentable, and humble
  • Learns fast and enjoys working in a fast-paced environment

    • Perks

  • Work in a vibrant café environment
  • Exposure to hospitality & customer experience
  • Growth opportunities within Caffix
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    Associate • Surat, Gujarat, India

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