Customer Service Assistant

Numoo HRtiruppur, tamil nadu, in

15 hours ago

Job description

Role : Customer Success Associate (Hybrid)

Company : QuickMetrix
Location : Bengaluru
Experience : 0–2 years (Customer Support, BPO, or SaaS Support)
Compensation : ₹2.0 – 3.5 LPA (based on experience)

About QuickMetrix

QuickMetrix helps large brands drive better customer engagement on digital & social platforms using AI-driven insights & processes. B2B SaaS Platform for Omnichannel Customer Service & Analytics

What You’ll Do

Be the first line of support for our clients to Log and triage service requests via tickets, chat, or email.

Guide customers through platform workflows and dashboards

Escalate technical issues to L2 when needed

Maintain accurate case documentation and follow up until closure

Ensure process compliance and deliver high customer satisfaction

You Bring

BCA / MCA / Engineering Graduate with 0–2 years experience

Strong communication skills, customer empathy & responsiveness to ensure they are successful with QuickMetrix.

Readiness to work in shifts

Nice to have : Exposure to SaaS tools or CRM / ticketing systems; Prior BPO / chat / tech support experience

Why Join Us

Work-from-home flexibility with enterprise-grade SaaS exposure

Growth & Collaborative, learning-focused environment

Create a job alert for this search

Customer Service • tiruppur, tamil nadu, in

Related jobs

Promoted

US Mortgage- Customer support

AltisourceErode, IN

Willing to work in night shifts.Review and update construction documents in the system to ensure completeness and accuracy. Maintain and update construction budget details while placing inspection o...Show moreLast updated: 6 days ago

Promoted

Assistant Manager - Service Support

ConfidentialCoimbatore

Responsible for overall region / area for customer satisfaction.Handle corporate customer queries related to Acer products through phone, email, and chat. Provide clear, accurate, and timely solutions...Show moreLast updated: 23 days ago

Promoted
New!

Customer Support Representative

Investment Banking & Private Equity Institute® (IBPEI)Tiruppur, IN

Are you a customer-focused professional with excellent communication skills? We’re looking for a Customer Support Representative to join our team and provide exceptional service to our clients.If y...Show moreLast updated: 17 hours ago

Promoted

Customer Care Manager

ConfidentialCoimbatore

Sureti Insurance Marketing Private Limited is a trusted name in the insurance industry, committed to delivering exceptional customer service and innovative solutions. We are seeking enthusiastic ind...Show moreLast updated: 30+ days ago

Promoted

Customer Service - Sales - Housing - EM - Sales - DEVANURPUDUR - KALAINGNAR NAGAR - J Grades

ConfidentialTiruppur

Achieving business targets as laid down by acquiring new client relationships and maintaining them.Identify target areas for prospective business. Pre-screen customer segments as per the organizatio...Show moreLast updated: 19 days ago

Promoted
New!

Customer Service Assistant

Numoo HRerode, tamil nadu, in

Role : Customer Success Associate (Hybrid).Experience : 0–2 years (Customer Support, BPO, or SaaS Support).QuickMetrix helps large brands drive better customer engagement on digital & social platform...Show moreLast updated: 15 hours ago

Promoted

Customer Service Operator - 45024

TuringErode, IN

In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of.AI-generated outputs, and ensuring compliance, trust, and customer experience standards.SLA track...Show moreLast updated: 30+ days ago

Promoted

QC Analyst – Customer Support

Highbrow Technology Inctiruppur, India

Hiring Now : QC Analyst – Customer Support (Voice Quality Monitoring).We are looking for an experienced.This role involves reviewing call recordings, evaluating communication standards, and ensuring...Show moreLast updated: 1 day ago

Promoted

Food And Beverage Assistant

CravyFoodsCoimbatore, Tamil Nadu, India

We suggest you enter details here.This is a full-time on-site role for a Food And Beverage Assistant located in Coimbatore. The Food And Beverage Assistant will be responsible for preparing and serv...Show moreLast updated: 30+ days ago

Promoted

Lead Generation Executive – AUS (4.00 a.m.) / NZ (2.30 am) -(WFH)

STAAHErode, IN

Remote

The Lead Generation role offers the opportunity to join a dynamic, fast-paced sales team.The Lead Generation Representative role offers the opportunity to join a dynamic, fast-paced sales team.This...Show moreLast updated: 16 days ago

Promoted

Kgisl Hiring Freshers and Experinced For International BPO - Voice

ConfidentialCoimbatore

Candidate should have excellent communication skills (English).Willing to work in Night shift.Should be a team oriented person with good attitude. Any Graduate - Any Specialization, Graduation Not R...Show moreLast updated: 30+ days ago

Promoted

Customer Service Executive - Used Car Loans - Coimbatore - Supraaja Towers - CSE •MM •

ConfidentialCoimbatore, India

Perform the following under the guidance / direction of Supervisor / Manager.With help of Supervisor / Manager, Identify the customers for protentional Business. Collect the documents from Customers and ...Show moreLast updated: 19 days ago

Promoted

Customer Service Executive in Erode, Thiruvalla, Nagercoil, Kannur

ConfidentialErode, India

As a customer service executive at Muthoot Exim Private Limited, you will have the opportunity to showcase your expertise in both operations and marketing while providing top-notch service to our v...Show moreLast updated: 19 days ago

Promoted

Customer Service Officer / Sales

EcoOriginTiruppur, IN

We're looking for an extroverted, outspoken salesperson who's confident, assertive, and not easily negotiated down.Engage with potential customers through various channels (phone, email, face-to-fa...Show moreLast updated: 30+ days ago

Promoted

Hiring for US Technical Support - Voice Process

ConfidentialCoimbatore

We are hiring for International Voice Process.US Technical Support Process - Voice.Salary - Max 32000 +Incentives + Allowances. Should have completed Graduation or Diploma.Prior experience in Intern...Show moreLast updated: 17 days ago

Promoted

Customer Care Representative

MUHURTHErode, IN

Muhurth is a contemporary brand rooted in the heritage of Kanjivaram textiles, blending tradition with modern luxury.For generations, we have been dedicated to preserving and evolving the craft of ...Show moreLast updated: 15 days ago

Promoted

Sales Assistant

ConfidentialCoimbatore, India

Job Overview : The Sales Assistant is primarily responsible for assisting the sales team in daily business support work, including customer data management, order processing, sales document preparat...Show moreLast updated: 10 days ago

Promoted

Qc Analyst – Customer Support

Highbrow Technology IncErode, Republic Of India, IN