Genesys Quality Assurance Engineer (Cyara)

We are looking for a Quality Assurance Engineer to join a project with Miratech s trusted global partner, focusing on testing Conversational AI applications, including both chatbots and voicebots. The role involves designing and executing both functional and regression test scripts to ensure high system performance and reliability.

Responsibilities :

• Preparing functional test cases and corresponding test data.
• Conducting call routing and skill-based testing.
• Ensuring high attention to detail and delivering quality results with a strong work ethic.
• Collaborating effectively within a team and communicating clearly in both independent and team settings
• Identifying, assessing, and managing project risks proactively.
• Supporting and managing multiple projects and deadlines simultaneously.
• Providing occasional evening or weekend support during system deployments as needed.

Requirements :

Nice to have :

We offer :

Skills Required

Health Insurance, Testing Tools, Test Cases, Splunk, Internship, Python, Testing