Company Description
LaptopOnRent.biz is one of the top IT rental companies in India, providing businesses and individuals with high-quality laptops and desktops on rent—whether for a day, a short-term project, or long-term needs.
Role Description
This is a full-time on-site role for a Customer Relations Executive located in Ahmedabad. The Customer Relations Executive will be responsible for managing client relations, ensuring customer satisfaction, and providing excellent customer service. Day-to-day tasks will include communicating with clients, addressing and resolving customer inquiries and complaints, and maintaining client records. The role will require proactive communication and the ability to effectively build and maintain positive client relationships.
Qualifications
Strong Interpersonal Skills and Communication
Experience in Client Relations and Customer Satisfaction
Proven track record in Customer Service
Ability to handle customer inquiries and resolve complaints effectively
Excellent problem-solving skills
Team-oriented with the ability to work independently
Previous experience in a customer-facing role is a plus
Bachelor's degree in Business, Communications, or a related field
Customer Relation Executive • Delhi, India