Site Reliability Engineer - Cloud Operations

We are recruiting an experienced Site Reliability Engineer to join our newly established TechOps division within the Technology department. We maintain the systems that keep our products running smoothly around the world, 24x7 - supporting everything from cloud infrastructure and CI / CD pipelines to observability and incident response.

How you will contribute in this role :

• Define and implement best practices for system reliability, observability, monitoring, and alerting.
• Build and manage automation for our AWS cloud based services, and SaaS stack. Continuously reduce operational toil.
• Drive end-to-end observability across our web and mobile applications, cloud infrastructure, firewalls and CDNs.
• Diagnose infrastructure failures, performance bottlenecks, and production issues through strong debugging skillsWork closely with Service Delivery Managers to drive incident management processes, including postmortems and root cause analysis, and with application teams, and platform engineers to improve reliability and performance.
• Participate in on-call rotations, ensuring rapid incident response across our stack.
• Take ownership of SLAs / SLOs / SLIs and commit to continuous improvement of service levels across all platforms.
• Improve system resilience and minimize MTTR (mean time to recovery) through incident response automation.

What were looking for :

(ref : hirist.tech)