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Business Counselors

Business Counselors

ConfidentialErnakulam
30+ days ago
Job description
  • Must have good listening skills and be passionate about sales, with a keen interest in understanding and addressing client needs.
  • Ability to respond to sales queries promptly and effectively, demonstrating strong communication skills both over the phone and in person.
  • Engage with potential clients to understand their requirements and provide tailored solutions.
  • Act as a trusted advisor to clients, offering guidance and support throughout the sales process.
  • Build and maintain strong relationships with clients, ensuring their needs are met and expectations are exceeded.
  • Collaborate with the sales team to develop effective strategies for acquiring new clients and retaining existing ones.
  • Provide accurate and timely information to clients regarding products, services, and pricing.
  • Keep abreast of industry trends and competitor activities to identify opportunities for business growth.
  • Utilize CRM systems to track and manage client interactions and sales activities.
  • Meet or exceed sales targets while maintaining high levels of customer satisfaction.
  • Conduct follow-up calls and meetings to ensure customer satisfaction and identify opportunities for upselling or cross-selling.
  • Continuously seek feedback from clients to improve service delivery and enhance the overall customer experience.
  • Demonstrate empathy and understanding in addressing client concerns and objections.
  • Stay updated on product knowledge and sales techniques to enhance performance and productivity.

    • Skills Required

    Sales, Customer Relationship Management, business counseling, Business Development, Marketing, Customer Services

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    Counselor • Ernakulam

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