1. Sales Target Achievement
- Meet and exceed monthly sales targets for warehousing and fulfilment solutions.
- Drive revenue growth by acquiring and retaining enterprise clients.
2. Lead Generation and Pipeline Management
Build a strong top-of-the-funnel pipeline by identifying and qualifying new leads through various channels.Schedule and conduct regular meetings with potential and existing clients to establish relationships and close deals.Coordinate with internal teams to identify and nurture leads for Shiprocket Fulfilment (SRF) solutions, ensuring timely closure.3. Solution Selling
Develop and present customized, category-specific solutions tailored to client needs.Collaborate with the commercials and solutions design team to negotiate and share optimal pricing and solutions with clients.Leverage in-depth knowledge of warehousing and fulfilment operations to demonstrate value and drive conversions.4. Account Onboarding and Go-Live
Work closely with the onboarding team to ensure seamless account activation and operational go-live.Provide support to clients during the initial phase of engagement to ensure satisfaction and service readiness.5. Account Management (Initial 3 Months)
Manage client relationships during the initial three months post-onboarding, ensuring smooth service delivery and client satisfaction.Collaborate with the Strategic Account Manager to address payment collection, service escalations, and growth opportunities.6. Payment and Financial Management (Initial 3 Months)
Ensure timely release of payments from clients by maintaining strong follow-ups and communication.Address and resolve payment-related concerns in coordination with internal teams.7. Internal Collaboration
Work closely with cross-functional teams, including solutions design, commercials, and operations, to deliver client-centric solutions.Coordinate with internal stakeholders to streamline processes and improve client experience.8. Market Research and Strategy
Stay updated with market trends, competitor offerings, and client demands.Provide actionable insights and feedback to refine sales strategies and offerings.Key Responsibility Areas (KRAs)
1. Revenue Generation
Achieve or exceed monthly sales targets across all service categories.2. Pipeline Management
Build and maintain a robust pipeline with a clear focus on high-quality leads.Conduct a minimum number of client meetings per month to drive opportunities.3. Account Activation
Ensure timely and successful go-live of new accounts in collaboration with the onboarding team.4. Client Presentations
Prepare and deliver compelling client presentations to facilitate solution-based selling and improve conversion rates.5. Payment Collection
Ensure timely payments from clients during the initial engagement phase.6. Collaboration and Coordination
Work effectively with internal teams to address client needs and close leads in a timely manner.7. Account Growth
Identify and pursue upselling and cross-selling opportunities for additional services, ensuring account growth and profitability.Sales, New Account Management
Role : Key Account Manager
Industry Type : IT Services & Consulting
Department : Sales & Business Development
Employment Type : Full Time, Permanent
Role Category : Enterprise & B2B Sales
Education
UG : Any Graduate
PG : Any Postgraduate
Skills Required
Sales, Ticketing, Business Development, Lead Generation
