SAP Solution Manager

Responsibilities :

A day in the life of an Infoscion

As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.

You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.

You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design

You will conduct solution / product demonstrations, POC / Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization's financial guidelines

Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Additional Responsibilities :

Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability

Good knowledge on software configuration management systems

Awareness of latest technologies and Industry trends

Logical thinking and problem solving skills along with an ability to collaborate

Understanding of the financial processes for various types of projects and the various pricing models available

Ability to assess the current processes, identify improvement areas and suggest the technology solutions

One or two industry domain knowledge

Client Interfacing skills

Project and Team management Location of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Vizag, Coimbatore, Jaipur, Mysore, Kolkata, Hubli. While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible.

Technical and Professional Requirements :

Minimum 5+ years of experience in Solution Management

Configuration of Solution Manager Road Maps

System Preparation, Managed system configuration, Technical monitoring and business process monitoring

Implementation of CHARM

EWA Configuration

Wily Introscope installation

Configuration of SAP Alerting and Monitoring in Solution Manager 7.2

Upgrade Solution Manager from SP09 to SP12

Resolving production issues in Solution Documentation, Test Suite and BPCA

Preparation of release calendar for the upcoming years and Facilitate CAB meeting to approve the Change requests for production Post-Release

Check and resolve the dependency on each CHARM document Monitoring and Troubleshooting background jobs

Deploying approved transports request into production by weekly and monthly release window

Prepare User guides and manual

Skills Required

Solution Management