Application Developer (Jira / Atlassian Tools)
Location : Bengaluru
Employment Type : Full-time
Experience Level : 4-5 years
About the Role
We are seeking an experienced Application Developer with strong expertise in Atlassian tools , particularly Jira Software, Jira Service Management, Confluence, and Bitbucket . In this role, you will design, customize, and optimize Jira workflows, automation, and integrations to support our Agile and IT Service Management (ITSM) processes.
Key Responsibilities
- Administer and maintain Jira Software , Jira Service Management , Confluence , and Bitbucket .
- Create and manage projects, workflows, issue types, custom fields, screens, permissions, and notification schemes .
- Build dashboards, reports, and SLA metrics for management and operational teams.
- Support Agile (Scrum / Kanban) and ITSM (Incident, Problem, Change) processes.
- Provide end-user support, training, and documentation .
- Use Groovy scripting with ScriptRunner to create custom validators, listeners, and post functions .
- Develop and manage REST API integrations with third-party tools.
- Perform Jira / Confluence upgrades , plugin compatibility checks, and migrations (Server → Data Center / Cloud).
Required Skills & Qualifications
4-5 years of experience as a Jira Administrator , Atlassian Engineer , or Jira Developer .Hands-on experience with ScriptRunner , Groovy scripting , and Jira REST APIs .Strong understanding of Jira workflows, permissions, and automation rules .Experience in Jira upgrades , migrations , and plugin management .Familiarity with Agile methodologies and ITSM frameworks (ITIL preferred) .Excellent problem-solving and communication skills.Preferred Skills
Experience with Bitbucket , Bamboo , or other Atlassian tools .Knowledge of SQL and Linux-based environments .Experience with Atlassian Cloud administration .Atlassian certifications (ACP-120, ACP-620, etc.) are a plus.