Travel Manager

Role Overview

The Manager – Travel Desk will be responsible for managing all aspects of employee travel, including booking air / rail tickets, hotels, and cabs, ensuring cost-effectiveness and a seamless travel experience. This role requires strong vendor management, excellent communication skills, and the ability to maintain accurate travel data and MIS reports.

Key Responsibilities

• Travel Coordination : Manage end-to-end travel arrangements for employees (domestic and international), including tickets, hotels, and ground transportation.
• Vendor & Partner Management : Maintain strong relationships with travel agencies, airlines, hotels, and cab vendors to ensure best rates and service quality.
• Employee Service Orientation : Provide prompt and courteous support to employees for all travel-related queries and issues.
• Compliance & Policy Adherence : Ensure all bookings comply with company travel policies and budget guidelines.
• MIS & Reporting : Maintain accurate travel records, prepare periodic MIS reports, and track travel expenses for management review.
• Cost Optimization : Negotiate with vendors for competitive pricing and implement cost-saving initiatives.
• Issue Resolution : Handle escalations and resolve travel-related problems efficiently.

Qualifications & Experience