Experienced Customer Support International Voice - Pune

Job Description

International Customer Support Voice Role

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Summary

We are seeking a highly skilled and motivated individual to join our team as an International Customer Support Voice Representative. As a key member of our global customer support team, you will be responsible for providing exceptional customer service to clients across the globe. This is a contract role with the possibility of being converted to a permanent position based on performance and business needs. The ideal candidate will have excellent communication skills, a strong knowledge of customer handling, and the ability to work in a rotational shift, including night shifts.

Responsibilities

• Provide exceptional customer service to clients across the globe
• Handle customer inquiries and resolve issues in a timely and professional manner
• Work in a rotational shift, including night shifts
• Meet or exceed performance metrics and targets
• Collaborate with team members to achieve business objectives
• Stay up-to-date with product knowledge and industry trends

Requirements

Requirements :

Additional Information

Benefits

Requirements

Need Excellent Communication skills. Good Knowledge in Customer Handling. Candidate needs to be ok with rotational shift & Night Shift. Immediate joiner would be preferred.