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Senior Technical Writer

Senior Technical Writer

SecPodDelhi, IN
17 hours ago
Job description

Location : Bangalore (work from Office)

Experience : 2–8 years (preferably)

Employment Type : Full-Time

Job Description :

We are looking for a Senior Technical Writer  with  5–8 years of experience in creating high-quality technical content for software products. This role demands strong technical acumen, attention to detail, and the ability to convert technical concepts into clear, concise, and user-friendly documentation. Experience in the cybersecurity domain and SaaS-based solutions will be a significant advantage.

Key Responsibilities :

  • Develop and maintain various forms of technical documentation including :
  • User Manuals, Administration Guides, API Documentation, Integration Guides
  • Knowledge Base Articles, Release Notes, Product Videos, In-App Help
  • Collaborate closely with Product Management, Product Architects, Engineering and QA teams to understand product features and customer use cases.
  • Write documentation for technical audience (security admins, IT admins, CISO).
  • Gain a deep understanding of the products and services to effectively document features, functionality, and best practices.
  • Create content strategies to improve product adoption, usability, and customer satisfaction.
  • Participate and stay aligned with product development cycles to ensure documentation readiness for each release.
  • Manage documentation projects with minimal supervision, driving schedules and reviews independently.
  • Apply structured writing principles, maintain consistency in terminology, and adhere to brand and documentation standards.
  • Review peer content, provide constructive feedback, and mentor junior writers where applicable.

Skills and Experience :

  • Bachelor’s degree in computer science engineering or equivalent technical writing experience.
  • 5–8 years of experience in technical writing, preferably within a product-based company and with exposure to SaaS-based products.
  • Strong technical background with the ability to grasp and explain cybersecurity and IT concepts clearly.
  • Strong writing and editing skills, with a keen eye for detail and clarity.
  • Experience working in the cybersecurity domain is a plus.
  • Proficiency in authoring tools (e.g., Adobe RoboHelp, Markdown, XML).
  • Familiarity with APIs, YAML, JSON, REST APIs , and ability to document technical integration scenarios.
  • Exposure to Content Management Systems (CMS), version control systems ( Git, Bitbucket ), and issue tracking tools ( JIRA ).
  • Excellent communication and collaboration skills.
  • Familiarity with localization and internationalization of technical content.
  • Ability to work independently and as part of a team in a fast-paced environment.

    • A proactive, innovative mindset with the ability to adapt quickly to changing requirements and emerging tech

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