Member Success Manager

Job Location : Hyderabad (On-site)

Tenure : Full-Time

Reporting To : Executive Director / Senior Leadership

We are seeking an experienced and energetic Manager – Member Relations to strengthen engagement with our Members while ensuring a seamless lifecycle experience—from onboarding to renewal to active participation. This role is ideal for someone who is relationship-driven, detail-oriented, and comfortable interacting with senior entrepreneurs, CXOs, investors, and ecosystem leaders.

Key Responsibilities

1. Member Engagement & Relationship Management

• Build strong, trusted relationships with Charter Members and Associate Members .
• Serve as the primary point of contact for member queries, support, and engagement.
• Engage members regularly to understand expectations, track involvement, and enhance satisfaction.

2. Member Onboarding & Renewals

3. Program & Event Coordination

4. Communication & Content Development

5. Executive & Board Support

6. Feedback & Insights

7. Cross-Chapter & Ecosystem Collaboration

8. Data Management & Reporting

Requirements

What We’re Looking For

About TiE Hyderabad Chapter : TiE (The Indus Entrepreneurs) Hyderabad Chapter is a go-to network of 175+ successful Charter Members & 360+ Associate members and a vibrant and most recognized chapter worldwide. Each year, TiE Hyderabad impacts over 1500 startups and 6400+ students, and conducts 120+ Programs, events & activities under 20+ themes, viz. TiE Open Mic, TiE Scale, Mentor Advisor, Investor Connect, & Leadership Series, TiE Grad, TiE Young Entrepreneurs, nurture next-generation entrepreneurs. TiE organization comprises of successful entrepreneurs & accomplished professionals, volunteering to support startups, with an aim of fostering entrepreneurship across industries, at every stage of the entrepreneurial life cycle. Handholding start-up founders & entrepreneurs to the next level of growth through mentoring, education, funding & connecting customers & student initiatives in a big way. TiE Hyderabad works extensively with founders, investors, corporates, academia, government, and ecosystem enablers to strengthen the region’s entrepreneurial fabric.

How to Apply

Interested candidates may send their resume to hr@tiehyderabad.org with the subject line : Application – Program Manager (Ecosystem & Partner Relations)