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Associate Manager

Associate Manager

ConfidentialDelhi
30+ days ago
Job description

JOB PURPOSE

To provide support to the BCM (Business Chief Manager) on various key matters including, but not limited to :

  • Calendar management and planning
  • Mail management, prioritization, and response
  • Maintain a communication tracker
  • Board meeting support
  • Provide support on special projects as required

Note : 24 / 7 availability and flexibility are required for this role.

ORGANISATION CHART

  • BCM - EIA → Chief of Staff BCMO - EIA → Associate Manager

    • KEY ACCOUNTABILITIES

    1. Calendar Management and Planning

  • Engage in annual calendar planning for the chairman.
  • Oversee the smooth functioning of BCM's calendar, ensuring preparation of meeting plans and circulating them within CCMO and GHB office for finalization.
  • Propose options for rescheduling meetings based on business priorities or directions from BCM.
  • Ensure that the BCM's calendar is updated in a timely manner for scheduled and rescheduled meetings.
  • Coordinate external appointments for BCM, liaising with external guests, VIPs, etc., to align calendars for meetings.
  • Ensure timely reviews of planned meetings and maintain relevant records.
  • Key Performance Indicator : Timely updating of calendar.

    • 2. Mail Management, Prioritization, and Response

  • Review incoming mails on BCM's official email ID daily.
  • Regularly monitor, filter junk mails, and flag important emails for BCM's attention.
  • Prioritize mails based on criticality after consulting with SLT, EAs, etc., and then bring them to the notice of BCM.
  • Draft responses to mails with BCM's input and approvals, ensuring timely follow-ups on pending mails.
  • Seek support from SLT and EA's where needed before sharing drafted responses with BCM.
  • Ensure all responses are sent on time and in line with data security protocols.
  • Key Performance Indicator : Time-bound response to mails and effective mail prioritization.

    • 3. Maintain Communication Tracker

  • Track and monitor email action points assigned by BCM.
  • Manage the database of previous communications / mails by BCM, ensuring availability as needed.
  • Maintain and update the communication tracker with respondent / stakeholder details and update addresses as needed.
  • Key Performance Indicator : Timely availability and accurate compilation of mails and data.

    • 4. Board Meeting Support

  • Support in arranging all necessary documents for BCM prior to board meetings.
  • Engage with CEOs, CXOs, and ensure timely delivery of relevant information to BCM before board meetings.
  • Coordinate with EA to gather documents for BCM's review before meetings.
  • Provide additional summary data points and reference materials as needed for board meetings.
  • Key Performance Indicator : Timely availability of documents for board meeting prep.

    • 5. Support on Special Projects on a Need Basis

  • Provide end-to-end support on personal, confidential matters for BCM, including research on topics / issues for chairman's awareness.
  • Assist with special projects, such as confidential recruitments, as directed by the chairman.

    • EXTERNAL INTERACTIONS

  • Top industrialists, business owners, government authorities, and other stakeholders.
  • External directors, CEOs, consultants, vendors, and other business associates.
  • GCM's friends, relatives, and family members.

    • INTERNAL INTERACTIONS

  • Collaborate with other GHB offices for specific matters.
  • Coordinate with EA and key internal business team members for information and inputs as required by BCM.
  • Interact with admin / guest relations for any matters related to GCM's guests.
  • Work closely with PA's of the chairman to ensure timely completion of all assigned activities.

    • FINANCIAL DIMENSIONS

    No specific financial dimensions applicable.

    OTHER DIMENSIONS

    No direct reports to this role.

    EDUCATION QUALIFICATIONS

  • Graduation / Post Graduation.

    • RELEVANT EXPERIENCE

  • 10-15 years of experience in providing secretarial support to a promoter in a family-owned enterprise.

    • Key Skills :

  • Time management and quick response.
  • Relationship management.
  • Problem-solving skills.
  • Decision-making.
  • Negotiation skills.
  • Process orientation and documentation compliance.
  • Proficient in MS-Office, Excel, and PPT.

    • COMPETENCIES

  • Personal Effectiveness
  • Social Awareness
  • Entrepreneurship
  • Problem Solving & Analytical Thinking
  • Planning & Decision Making
  • Capability Building
  • Strategic Orientation
  • Stakeholder Focus
  • Networking
  • Execution & Results
  • Teamwork & Interpersonal Influence

    • Skills Required

    Prioritization

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