Digital Performance Management Consultant

About Client : -

Our client is a French multinational information technology (IT) services and consulting company, headquartered in Paris, France. Founded in 1967, It has been a leader in business transformation for over 50 years, leveraging technology to address a wide range of business needs, from strategy and design to managing operations.

The company is committed to unleashing human energy through technology for an inclusive and sustainable future, helping organizations accelerate their transition to a digital and sustainable world.

They provide a variety of services, including consulting, technology, professional, and outsourcing services.

Job Details : -

location : Pan India

Mode Of Work : Hybrid

Notice Period : Immediate Joiners

Experience : 4-6yrs

Type Of Hire : Contract to Hire

Job Title : Dynatrace SaaS Consulta

Domain Expertise : ECM (Enterprise Content Management), Filenet, Azure

Key Responsibilities :

1. Azure Data Factory Development

o Design, build, and maintain scalable data pipelines using Azure Data Factory.

o Integrate data from diverse sources including Azure Blob Storage, SQL Server, REST APIs.

o Optimize pipeline performance and cost efficiency.

2. Dynatrace Administration (Managed & SaaS)

o Administer and maintain Dynatrace environments (Managed and SaaS).

o Lead migration efforts from Dynatrace Managed to SaaS.

o Automate monitoring configurations using Dynatrace APIs and scripting tools.

3. Monitoring & Observability Strategy

o Develop custom dashboards, alerts, and synthetic monitoring setups.

o Define KPIs and SLAs for performance tracking across applications and services.

o Collaborate with application teams to ensure end-to-end observability.

4. Box.Com Administration

o Manage user provisioning, access controls, and content lifecycle in Box.Com.

o Enforce governance and compliance policies.

o Generate usage and audit reports for stakeholders.

5. Incident & Problem Management (ITIL Framework)

o Lead incident triage and resolution across IT services.

o Coordinate with cross-functional teams for RCA and preventive actions.

o Maintain incident logs and contribute to continuous improvement.

6. ECM & Filenet Integration Support

o Provide technical oversight for ECM platforms including IBM Filenet.

o Ensure seamless integration with Azure services and monitoring tools.

o Troubleshoot performance and connectivity issues.

7. Automation & Scripting

o Develop scripts for automated monitoring setup, data extraction, and reporting.

o Use PowerShell, Python, or similar tools to streamline operations.

8. Stakeholder Collaboration

o Work closely with business, infrastructure, and application teams.

o Translate monitoring insights into actionable recommendations.

o Present findings and reports to leadership.

9. Security & Compliance Monitoring

o Ensure monitoring solutions align with enterprise security policies.

o Support audits and compliance checks through data visibility and reporting.

10. Documentation & Knowledge Sharing

• Maintain up-to-date documentation for monitoring setups, processes, and SOPs.
• Conduct training sessions and knowledge transfers for internal teams.

Key Skills & Tools :