Salesforce Service Cloud

Role Overview :

We are seeking an experienced Salesforce Developer with 5–8 years of hands-on expertise on the Salesforce platform. The ideal candidate will have a strong background in Service Cloud (including Omni Channel) , Apex programming , and Salesforce APIs , with experience in Data Cloud , Experience Cloud , and integrations.

Key Responsibilities :

• Design, develop, test, and implement solutions on the Salesforce platform
• Customize and configure Service Cloud , including Omni-Channel routing and case management
• Develop scalable and reusable components using Apex , SOQL , and SOSL
• Implement and integrate Salesforce with external systems via SOAP / REST APIs
• Work with Salesforce Data Cloud and Experience Cloud to enhance user experience and data processing
• Collaborate with cross-functional teams including architects, admins, and QA for delivering quality releases
• Maintain documentation, unit tests, and deployment processes

Required Skills :

Skills Required

Service Cloud, Salesforce Administration, Apex Programming, Lightning Components, Data Management, Api Development