Customer Support Executive
The HIRDMumbai, Maharashtra, India1 day ago
Job description
Hiring for an Indian MNC
Shift : US Shift (Night Shift)
Weekly Off : Saturday & Sunday Off
Experience : Fresher / Experienced
Salary : ₹3.30 LPA (CTC)
Perks : Night Allowance 3000 every month - One way (drop)
Roles & Responsibilities :
- Handle inbound calls from US-based members regarding healthcare insurance, claims, policy details, and coverage.
- Provide accurate information regarding eligibility, deductibles, payments, and prior authorizations.
- Document interactions appropriately and maintain patient confidentiality in compliance with HIPAA guidelines.
Skills :
Communication skills | Basic Computer and Typing skills | Strong interpersonal and conversational abilities | Customer Handling and Problem Solving | Customer Service | Call Handling | Active Listening
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Customer Support Executive • Mumbai, Maharashtra, India
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