Senior AI QA Automation Engineer

Get To Know Us First!

Who We Are

At interface.Ai, we’re redefining the future of banking with AI. Our cutting-edge Generative AI-powered platform serves over 100 banks and credit unions, delivering hyper-personalized customer interactions across voice, chat, and employee-assisting solutions.

Our mission :

To make banking effortless, intelligent, and profitable—enhancing user experience while boosting revenue and efficiency for financial institutions.

We’re not just another AI company. Our proprietary AI, built 100% in-house, is designed for zero-shot learning, achieving 90%+ accuracy on Day 1. With a world-class team from Microsoft, ISB, and IIMs, and a 1,800% growth rate in the last year, we’re shaping the future of AI in financial services.

Join us to build something transformative.

Careers - https : / / interface.Ai / open-positions

LinkedIn - https : / / www.Linkedin.Com / company / interface-ai /

Role – SDET IV

Location – India (Remote)

Function - Engineering

As an SDET-IV at Interface.Ai, you’ll be a cornerstone of our Quality Assurance team, driving the quality strategy for our cutting-edge Conversational AI platform that powers intelligent virtual assistants for financial institutions. You’ll lead the design, development, and implementation of advanced test automation frameworks, ensuring our AI-driven solutions are robust, scalable, and delightful for millions of users across the globe.

This isn’t just about writing test scripts—it’s about owning quality end-to-end. You’ll collaborate closely with our AI engineers, product teams, and platform architects to embed quality into every layer of our Agentic AI platform. From testing real-time interactions (like WebSockets and server-sent events) to ensuring the reliability of our Voice models and APIs, you’ll solve complex challenges at the intersection of AI and fintech.

Our QA team is a tight-knit group passionate about delivering flawless experiences. We’re working on groundbreaking projects—like automating AI model validation and building self-service testing tools as platform services. If you thrive in a fast-paced environment, love mentoring engineers, and are excited to shape the future of AI in financial services, this role is for you.

What You’ll Do

• Lead Test Strategy : Define and implement comprehensive test strategies for Interface.Ai’s Conversational AI platform, covering functional, performance, security, and scalability aspects.
• Build Automation Frameworks : Design and develop advanced, reusable test automation frameworks beyond Selenium, PlayWright, TestNG, Appium or RestAssured. We focus on custom solutions tailored to our AI-driven workflows.
• AI-Specific Testing : Create innovative testing approaches for NLP & Voice models, intent recognition, and dialogue flows, ensuring our virtual assistants perform flawlessly under real-world conditions.
• Innovation : We truly believe the next chapter of test automation with AI tools is going to be revolutionary, you will be part of this innovation lab to redefine Quality assurance in the new world
• End-to-End Ownership : Take full ownership of quality for critical initiatives, from crafting detailed test plans to executing them across CI / CD pipelines (e.G., Jenkins, Github Actions).
• Mentor & Collaborate : Guide junior SDETs and developers in adopting AI tools and best practices, while partnering with cross-functional teams to solve system-wide quality challenges.
• Performance & Scale : Design and execute load, stress, and latency tests for our distributed systems, ensuring they withstand the demands of high-volume financial transactions.
• Documentation & Innovation : Maintain meticulous documentation of test architectures and lead POCs (Proof of Concepts) for new tools, frameworks, or languages to keep our QA practices cutting-edge.

What You’ll Bring

Nice to Have

Why Join Us?

Ready to lead with impact? Apply now.