This job offer is not available in your country.
Technical Service Specialist, Digital Farming Solutions
ConfidentialBengaluru / Bangalore9 days ago
Job descriptionThe Technical Service Specialist is responsible for the adoption and assistance of AGCO Digital Farming Solutions to AGCO customers and dealers, which includes assisting the user with any technical or operational queries related to the AGCO Digital Farming Products, which includes (but not limited to) Task Management, Data Management, Field Management Solutions The Specialist will be the expert of the Digital Farming Products and will be responsible for increasing adoption of AGCOs Digital Products Responsibilities include trouble-shooting and diagnostics for all product issues and then communication in the forms of tele-service, web communication, publications, dealer training (as required) The specialist The Specialist is expected to be a recognized product expert on their assigned product(s) Job Responsibilities Primary responsibilities & accountabilities (not all inclusive) are listed as follows : Act as The Subject Matter Expert for Digital Farming Products Assist AGCO customers and dealers in adoption and / or troubleshooting of any technical and / or operational queries Work during assigned working hours (business hours and / or afterhours) Collaborate with Product Health Team and Product Development Team to identify top field issues affecting customers to drive them to resolution Assist back-office team in solving complex customer problems by engaging cross functional AGCO teams Develop and maintain knowledge management to assist other specialist in quick problem resolution Participate in Global Issue Resolution Meetings to update AGCO dealers and field staff on current product problems and provide valuable input on emerging issues that customers may face Participate in pilot projects to support new product launches On certain occasions, perform site visits, occasional dealer and customer visits, as project requires Drive NPS (Net Promoter Score) survey feedback findings to resolution to ensure that negative customer feedback is addressed Minimum Qualifications Bachelors degree in Engineering Must have 5 to 8 years of experience supporting customers in B2B2C format Must have experience and working knowledge of Global Farming Practices and Agronomy Agile Product Owner Certification from certified body 2+ years of experience working with JIRA and / or Azur DevOps Ability to negotiate and work with diverse cross functional teams to drive business deliverables Excellent communication skills (both written and verbal) English Preferred Qualifications Experience supporting Offshore customers Experience working in heavy machinery segment Auto, On and Off Highway Machinery Experience working in Agriculture Industry People Management None People Management Scope of Impact None Project Management Yes Project Management Scope of Impact Global Process Management Yes Process Management Scope of Impact Global Budget P&L Responsibility None Span of Strategic Direction AGCO Problem Solving Skills Needed Complex Critical KPIs Product Launch Readiness, Time to Respond, Time to Resolve Travel Required Yes
Skills Required
Jira, Devops
Create a job alert for this search
Technical Specialist • Bengaluru / Bangalore
Related jobs
)
- Promoted
Technical Specialist
NokiaBengaluru, Karnataka, India Come create the technology that helps the world act together.Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks.
Your career here will have a positive...Show moreLast updated: 30+ days ago
- Promoted
Microservice Developer
Tata Consultancy ServicesBangalore Rural, Karnataka, India Role • • : Microservice Developer.Required Technical Skill Set : Microservice Developer.Desired Experience Range : 5 - 9 yrs.
Notice Period : Immediate to 30Days only.We are currently planning to do a Vir...Show moreLast updated: 4 days ago
- Promoted
Aircraft Propulsion Systems Architect
HCLTechDevanahalli, Karnataka, India September, 2025,Saturday (9AM-2PM).Cessna Business park, Kaverappa Layout, Kadubeesanahalli, Bengaluru, Karnataka 560103.
Aircraft Propulsion Systems Architect for Engine Nacelles.Full lifecycle dev...Show moreLast updated: 7 days ago
- Promoted
RMS Technical Expert - OSAT
Tata ElectronicsKolar, Karnataka, India The RMS Technical Expert will be responsible for the design, deployment, and optimization of Reliability Monitoring Systems in an OSAT (Outsourced Semiconductor Assembly & Test) manufacturing envir...Show moreLast updated: 7 days ago
- Promoted
Digital Analytics Technical Specialist (f / m / d)
Trakken GmbHBengaluru, Karnataka, India At TRKKN, we are driven by the excitement of taking our client's data-driven businesses to new heights.As the leading European Google partner and reseller of Google Cloud & Google Marketing Platfor...Show moreLast updated: 30+ days ago
- Promoted
- New!
Technical Sales Specialist
VE Quality Instrumentation Pvt. Ltd.Bengaluru, Karnataka, India We suggest you enter details here.This is a full-time remote role for a Technical Sales Specialist.The Technical Sales Specialist will be responsible for identifying and developing new business opp...Show moreLast updated: 1 hour ago
- Promoted
Technical Support Specialist
FirstsourceBengaluru South, Karnataka, India Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services.Firstsource specialises in helping customers stay ahead of the curve through transformational so...Show moreLast updated: 4 days ago
- Promoted
Digital Adoption Specialist
InfoBeansBengaluru, Karnataka, India Job Title : Digital Adoption Specialist.Location : Bengaluru, Pune, Indore (Onsite).Work Timings : 5 : 00 PM – 2 : 00 AM IST.
Industry : Technology / Consulting / Product-Based Companies.We are seeking dyna...Show moreLast updated: 30+ days ago
- Promoted
Unit-Level Traceability Technical Expert – OSAT
Tata ElectronicsKolar, Karnataka, India Tata Electronics (a wholly owned subsidiary of Tata Sons Pvt.India’s first AI-enabled state-of-the-art Semiconductor Foundry.
This facility will produce chips for applications such as power manageme...Show moreLast updated: 7 days ago
- Promoted
Technical Lead
ValueMomentumhosur, tamil nadu, in Hyderabad Preffered ( Open to Remote also).We are seeking a highly skilled and hands-on.The ideal candidate will be responsible for designing optimal solutions, leading development efforts, and pro...Show moreLast updated: 26 days ago
- Promoted
Senior Technical Specialist
ConfidentialBengaluru / Bangalore, India Provide strategic vision and direction to the product owner and scrum team throughout the product lifecycle.Develop and manage product roadmaps through working and aligning with multiple stakeholde...Show moreLast updated: 9 days ago
- Promoted
Sr Technical Specialist
NokiaBengaluru, India Come create the technology that helps the world act together.Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks.
Your career here will have a positive...Show moreLast updated: 30+ days ago
- Promoted
Services Mobile Technical Specialist
ConfidentialBengaluru / Bangalore As Technical specialist you will work closely with the Mobile functional technical expert and interact with other IST departments such as ERP, Engineering and Digital to ensure the end-to-end consi...Show moreLast updated: 26 days ago
- Promoted
Security Technology Lifecycle Analyst
HR PLACEMENT CONSULTANTS (HRPC)Bangalore Rural, Karnataka, India Position - Analyst - Security Technology Lifecycle Analyst.Job Type - Full-time (Third party payroll •).The Security Technology Lifecycle Analyst plays a critical role in supporting the Corporate Se...Show moreLast updated: 20 days ago
- Promoted
- New!
Media Streaming Engineer
Tata Consultancy ServicesBangalore Rural, Karnataka, India Role • • : Media Streaming Engineer.Required Technical Skill Set : Media Streaming Engineer.Desired Experience Range : 12 - 17 yrs.
Notice Period : Immediate to 90Days only.We are currently planning to do...Show moreLast updated: 1 hour ago
- Promoted
MES Technical Developer
Tata ElectronicsKolar, Karnataka, India We are looking for an experienced.Senior MES Technical Developer.Siemens Opcenter Execution (formerly Camstar).MES solutions tailored for high-tech electronics or semiconductor manufacturing.MES wo...Show moreLast updated: 7 days ago
- Promoted
Technical Specialist
BirlasoftBangalore, IN Perform hands-on design and development for portal sites.Support activities for portal sites with focus on feature-rich design, usability, and site performance.
Deliver solutions based on requiremen...Show moreLast updated: 23 days ago
- Promoted
Lead Generation Team Lead
MphasisBangalore Rural, Karnataka, India Job Title : Lead Generation Team Lead.We are seeking a dynamic and experienced.With 10 years of experience in the ITES sector, the ideal candidate will lead a team of analysts and specialists to dri...Show moreLast updated: 20 days ago