Medical Records Retrieval Specialist

About the job Medical Records Retrieval Specialist

Who We Are

Brolly Labs, now rebranded as CatalyzeX, is a business process outsourcing specialist that combines process expertise with top offshore talent, delivering the best value outcomes for its clients.

What We're Looking For

Were looking for an  experienced Medical Records Retrieval Specialist  who is bold, assertive, and relentless in getting results. You know how to navigate complex retrieval processes, push through delays, and handle unresponsive facilities with confidence. If you're organized, phone-savvy, and detail-oriented, we want to hear from you.

Who You Are

• Minimum of  2 years of hands-on experience in medical records retrieval , ideally supporting law firms or legal cases.
• Proven ability to  handle pushback  from facilities and persistently follow up until documents are received.
• Strong communication skills :   assertive, confident, and effective on the phone .
• Excellent  organizational and administrative abilities ; able to juggle multiple requests, prioritize follow-ups, and stay detail-oriented.
• Familiarity with ROI (Release of Information) portals  such as ChartSwap, MRO, Sharecare, CIOX, or similar.
• Proficient in case management tools, spreadsheets, document tracking systems, and general productivity software.
• Solid understanding of  HIPAA compliance  and best practices for handling PHI (Protected Health Information).

What You'll Do :

As a Medical Records Request Agent, you will :

Technical Requirements

Rates and Expectations :

Dedication :

Please apply through this link ONLY : https : / / www.careers-page.com / brolly-labs / job / 4RR65937