Project manager

The Project Manager role in Talogy’s global Tech Ops team leads complex, cross-functional projects with a focus on infrastructure, software development, and client implementations. This role combines technical project leadership with client-facing responsibilities, ensuring successful delivery of strategic programs that meet both internal and external stakeholder expectations. Across multiple projects at a time, this includes supporting colleagues across departments with scoping and understanding the requirements to be managed, designing elements of project management, and providing support to clients and colleagues through implementation of a project.This is a full-time, permanent position, flexible from Monday to Friday during UK working hours.Role ResponsibilitiesDeveloping a working knowledge of Talogy solutions and platforms.Leading strategic infrastructure, development, and client-facing implementation projects from initiation through delivery.Working with clients and colleagues to develop project “scope of work” plans and documentation.Collaborating with Dev Ops, IT, and engineering teams to define technical requirements and project scope.Facilitating technical planning sessions and sprint reviews with cross-functional teams.Preparing project reports for project status meetings as required.Developing and maintaining integrated project plans, including resource allocation, risk management, and milestone tracking.Identifying, tracking, monitoring, and communicating on project-related issues, scope changes, variances, and contingencies.Acting as the primary point of contact for clients during technical project delivery and managing expectations and communications.Acting as a liaison between clients, colleagues, and external stakeholders (e.g., vendors, associates, contractors).Ensuring alignment with enterprise architecture, security standards, and compliance requirements.Maintaining strong customer relationships by handling questions, concerns, and feedback with speed, accuracy, friendliness, and professionalism.Providing mentorship and guidance to junior project managers within the PMO.Monitoring and reporting on project KPIs, budgets, and timelines to senior leadership.Driving continuous improvement in project delivery methodologies (Agile, Scrum, Waterfall). While supporting change management and communication strategies for technical rollouts.Working to ensure project plans deliver against SLAs and KPI expectations regarding costs, schedules, quality, and customer satisfaction.Following processes around documentation of client work and interactions using tools such as Smartsheet, Jira and Open Air.Knowledge, Skills and Experience Requirements5+ years of project management experience, including infrastructure and software development projects.Proven experience managing client-facing projects and maintaining strong client relationships.Strong understanding of cloud platforms (e.g., AWS, Azure), networking, and system architecture.Familiarity with version control systems (e.g., Git), and Agile development practices.Proficiency in project management tools (e.g., Jira, Smartsheet, Confluence).PMP, PRINCE2, or Agile / Scrum certification preferred.Excellent stakeholder management and communication skills.Experience managing cross-functional teams and external vendors.Strong analytical and problem-solving abilities