Group Credit Officer

Job Title GCO Function / Department Rural Department Head Rural Head Reporting Manager Assistant Unit Manager / Unit Manager

Purpose of the Job :

Sourcing and training customers

Running required credit checks

Collecting repayment on the fields

Describe the KPIs against each perspective

Perspective Key Performance Indicators Business and Financial Management Collections quality (collected versus demand)

Disbursal amount

Insurance attachment rate

• Customer Focus- Conducting center meetings , collections , disbursement
• Attending customer queries & resolution in TATPeople / Team- Coordinating with ACO in facilitating disbursement and collections Process / Quality Improvement- Adherence to process disbursement, collections etc.
• Demonstrated potential to take initiative in building a growing customer base and team

SCOPE & DISCRETION (Span of control)

Total no. of employees supervised with details

Skills Required

Financial Management, Collection Process, Customer Focus, KPI, Credit Analysis