Lead Technical Support EngineerBhash Software Labs • Kolhapur, IN
Lead Technical Support Engineer
Bhash Software Labs • Kolhapur, IN
1 hour ago
Job description2–4 years of experience in Technical Support / Customer Support / IT Helpdesk. Basic understanding of operating systems and software applications. Good knowledge of SQL or relational databases (Oracle / MySQL / PostgreSQL). Exposure to PHP is a plus (not mandatory). Strong analytical, communication, and problem-solving skills. Ability to handle customer calls confidently and patiently. Quick learner with a positive attitude. Opportunity to grow in one of India’s leading enterprise communication companies. Work with a young, fast-moving tech environment. Excellent exposure to SMS, WhatsApp API, and enterprise-level platforms. No night shifts — healthy work-life balance. High learning and growth potential for fast performers
Job Title : Technical Support Lead Engineer (2–4 Years) – BhashSMS
Location : Bangalore Salary : ₹25,000 – ₹45,000 per month (₹30,000 target) Experience : 2–4 years Job Type : Full-time (Work From Office)
About BhashSMS
BhashSMS is one of India’s largest Bulk SMS, WhatsApp Business API, and Voice Communications providers, trusted by over 2,00,000+ SMEs. We offer the best pricing in the market, 24 / 6 support, and a strong focus on customer success.
We are expanding our tech support team and looking for smart, energetic, customer-focused professionals.
Key Responsibilities
- Troubleshoot and resolve basic software-related issues.
- Handle customer queries via calls, emails, and support tickets with high professionalism.
- Escalate complex problems to senior technical team members.
- Run simple SQL queries and assist in creating custom reports.
- Document issues and resolutions accurately in the system.
- Continuously learn company tools, APIs, and platforms.
- Follow defined workflows, SLAs, and support processes.
- Maintain excellent customer service and communication etiquette.
Required Qualifications
Why Join Us
Please share your resume at juveria@bhashsms.com
Create a job alert for this search
Technical Support Engineer • Kolhapur, IN
Related jobs
Senior Technical Support Engineer
Atlassian • Kolhapur, IN
Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show more
Last updated: 21 hours ago • Promoted • New!
Java Technical Lead
HCLTech • Kolhapur, IN
Design and develop scalable, high-performance systems using.Implement and maintain AWS cloud services including DynamoDB, Lambda, S3, SQS, SNS, IAM, Kinesis, EventBridge, Glue, and API Gateway.Crea...Show more
Last updated: 1 hour ago • Promoted • New!
Oracle Cloud ERP Technical Lead
Hiresquad Resources • Kolhapur, IN
Oracle Fusion ERP Technical Consultant.Require min 4 years experience in Cloud / Fusion.Immediate Joiner or max 15 Days notice is preferred.
We are seeking an experienced Oracle Cloud ERP Technical Co...Show more
Last updated: 21 hours ago • Promoted • New!
Technical Support Engineer
Alvaria CX • Kolhapur, IN
From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show more
Last updated: 30+ days ago • Promoted
Technical Support Engineer
Atlassian • Kolhapur, IN
Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show more
Last updated: 13 days ago • Promoted
Technical Lead
Mphasis • Kolhapur, IN
Looking for Senior Ingenium Developer with 10+ years' experience and following skills.Experience in Mainframe O / S and Development using COBOL programming language & JCL.
Experience in development an...Show more
Last updated: 21 hours ago • Promoted • New!
Customer Support Engineer
UMABOY • Kolhapur, IN
Job Title : Technical Customer Support Specialist.We are seeking a Technical Customer Support Specialist to provide exceptional service to our customers.
The ideal candidate will troubleshoot and res...Show more
Last updated: 1 hour ago • Promoted • New!
Technical Team Lead
Xebia • Kolhapur, IN
Should be able to think architecturally, lead team of Sr.Mid-level FS Engg, Review their approach.React Js mix can be in any proportion.
Equally good in both is not expected.Xebia is a global and so...Show more
Last updated: 1 hour ago • Promoted • New!
Ad-Tech Support Engineer
Tavant • Kolhapur, IN
Job Opening : Ad-Tech Support Engineer.Must Have – Ad tech domain expertise which includes understanding of the Programmatic advertising, troubleshooting experience on DSP, knowledge on how the CTV ...Show more
Last updated: 1 hour ago • Promoted • New!
Technical Support Engineer (L1)
RingCentral • Kolhapur, IN
It’s not everyday that you consider starting a new career.We’re RingCentral, and we’re happy that someone as talented as you is considering this role.
First, a little about us, we’re the $2 billion ...Show more
Last updated: 1 hour ago • Promoted • New!
Technical Support Engineer for a Web / Mobile application for US Company
Textellent, Inc. • Kolhapur, IN
Full Time | 100% Work From Home | US Office Hours.You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineeri...Show more
Last updated: 30+ days ago • Promoted
Software Engineering Team Lead
RingCentral • Kolhapur, IN
It’s not everyday that you consider starting a new career challenge.We’re RingCentral, a global leader in cloud-based communications and collaboration software.
We are fundamentally changing the nat...Show more
Last updated: 1 hour ago • Promoted • New!
Senior Dell Boomi Integration Engineer
Maitsys • Kolhapur, IN
Job Description : Senior Boomi Integration Engineer.Atom migration (on-prem → cloud), integration development, and ongoing support.
Senior Dell Boomi Integration Engineer.Boomi Atom to a cloud-hosted...Show more
Last updated: 1 day ago • Promoted
Technical Support Engineer
Sutherland • kolhapur, maharashtra, in
Job Description : Technical Support Engineer.You will support both on-premises and cloud-based deployments, including AWS-hosted instances, and play a key part in delivering world-class technical as...Show more
Last updated: 19 hours ago • Promoted • New!
VOIP Support Engineer
client • Kolhapur, IN
Experienced in VOIP technical support role with any of these technologies - Asterisk, Freeswitch, Kamailio & OpenSIPS.Good troubleshooting experience with SIP Call Flow in live environment.Must be ...Show more
Last updated: 30+ days ago • Promoted
Lead Engineer
Hyqoo • Kolhapur, IN
Design, deploy, and manage AWS cloud infrastructure, including EC2 instances, S3 buckets, VPCs, RDS databases, and Lambda functions.
Assist in the design, implementation, and maintenance of backup, ...Show more
Last updated: 10 days ago • Promoted
Customer Support Team Lead
ITILITE • Kolhapur, IN
ITILITE is a Series-C funded B2B SaaS platform revolutionizing corporate travel, expense.Backed by marquee investors from Tiger Global, and Dharana Capital, we serve 500+ companies including Jockey...Show more
Last updated: 1 hour ago • Promoted • New!
Lead Technical Architect
Hayagreeva Consulting Private Limited • sangli, maharashtra, in
AEM backend (MUST) – strong AEM Backend JAVA skills - this is not EDS specific , but for any form to work on in HDFC Project - Java Programming with Servlet development - OSGi / FELIX - Web services ...Show more
Last updated: 19 hours ago • Promoted • New!