Principal Architect

Be part of a high growth Customer and Employee Experience consulting firm that has been recognized as one of the fastest growing companies in our category in America by Inc. 5000 and honored in the Deloitte Technology Fast 500 North America.

We are named XM Cloud Partner of the Year, a Platinum Optimizely partner, and we are building a strong and growing relationship with Content stack. At the heart of everything we do is a bold vision : empowering organizations to unlock their full potential through AI-driven transformation.

Altudo is seeking a Principal Architect to serve as the India-based lead within the Chief Architect’s Office (CAO), playing a pivotal role in extending architectural leadership and ensuring excellence across the region. As the operational right hand of the Chief Architect during IST hours, you will blend leadership, execution, and deep technical expertise to uphold global standards, mentor regional architects, and drive strategic initiatives. This role demands not only the ability to support incident response and resolve real-time escalations, but also the foresight to translate them into lasting improvements—strengthening architectural quality and building future-ready capabilities across projects.

What will you do :

• Collaborate with the Chief Architect’s Office to provide extended architectural leadership and ensure seamless global continuity during IST hours.
• Act as the Chief Architect’s operational partner, ensuring seamless coverage, effective decision-making, and alignment with global standards.
• You will leverage expertise in Headless CMS, Cloud & DevOps, composable architectures and AI / automation-driven transformation to design and implement scalable, future-ready digital solutions.
• Lead client discovery and pursuits by running visioning workshops, assessing current state, mapping business goals to technical roadmaps, and designing innovative, scalable solutions.
• Provide architectural oversight and guidance across projects, ensuring best-in-class technical quality and scalability.
• Mentor and coach regional architects, fostering a culture of technical excellence and knowledge sharing.
• Support incident response and translate escalations into long-term, sustainable improvements.
• Execute strategic initiatives that strengthen Altudo’s architectural capability, including future-facing frameworks, AI-driven accelerators, and platform standardization.
• Partner with cross-functional leaders to influence technology roadmaps, optimize solution design, and drive customer success

Who you are :

What’s in it for you?

About Altudo

Altudo is an award-winning customer experience consulting firm with a global presence across the US, Canada, and South America. Recognized as one of the fastest-growing companies in America by Inc. 5000 and honored in the Deloitte Technology Fast 500 North America, Altudo has cemented its position as a leader in the industry. Altudo is proud to be recognized among India’s top 50 Best Companies to Work For™ in 2022 and 2023 by the Great Place to Work® Institute. It is also certified as a great workplace for women and millennials in 2025.

Over the last two decades, we have established ourselves as a leader in the customer experience space, with over fifty Fortune 500 companies among our clients. We specialize in creating solutions that improve customer experience and drive revenue. Our work has earned us numerous accolades and international recognition. We Empower organizations to unlock their full potential by leading the transformation of work through AI.

Our success is rooted in our people and our work culture. We provide fast-track growth opportunities to our top performers and foster entrepreneurial avenues that contribute to their holistic development at Altudo. Additionally, we have strong alliances with Sitecore (Platinum), Microsoft, BigCommerce, and Adobe.