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Network Operations Center Engineer

Network Operations Center Engineer

Medhaj Techno Concept Pvt. Ltd.malappuram, India
3 days ago
Job description

Role Overview

The NOC Engineer will be responsible for monitoring, managing, and maintaining telecom and optical network infrastructure , ensuring high availability, performance, and fault resolution. The role requires hands-on experience in NMS / EMS / OSS platforms , GPON , and MPLS-based backbone networks used in large-scale telecom or fiber projects.

Network Monitoring & Operations

  • Monitor network elements and links using NMS (Network Management System) and EMS (Element Management System) tools.
  • Identify faults, performance issues, and alarms on GPON / MPLS / DWDM / SDH networks.
  • Escalate critical network incidents to L2 / L3 engineers and coordinate with field teams for restoration.
  • Maintain real-time visibility of uptime, link utilization, and device health.

Incident & Problem Management

  • Log and track all incidents in the OSS (Operational Support System) or ticketing platform.
  • Analyze network outages, identify root causes, and recommend preventive actions.
  • Ensure SLA adherence for incident resolution and reporting.

    • Configuration & Maintenance

  • Assist in the configuration and provisioning of OLT, ONT, Routers, Switches, and Core Devices .
  • Support firmware upgrades, backups, and network configuration documentation.
  • Coordinate with OEM vendors (e.g., Huawei, Nokia, Tejas, Cisco, Ciena) for troubleshooting and TAC support.

    • Please share the copy of resume at and keep CC to if interested.

    Regards,

    Dhirendra

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    Network Engineer • malappuram, India

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