Call Center Representative

We’re Hiring : Remote Customer Service Executive (India-Based | U.S. Dental Practice) Location : Remote – Work from Home (India) Schedule : Monday to Friday | 8 : 00 AM – 5 : 00 PM CST (Evening Shift – India Time), Saturdays as needed Salary : Approx. ₹40,000 / month Company : U.S.-Based Dental Organization About the Role : We are looking for a professional, empathetic, and detail-oriented Customer Service Executive to join our U.S.-based dental care and implant organization.This role is ideal for someone who enjoys helping patients, managing communication, and ensuring smooth coordination between teams . You will be the first point of contact for patients, creating a positive and professional experience that reflects the quality of our dental practice. Key Responsibilities :

• Handle incoming and outgoing patient calls with professionalism and courtesy
• Schedule, confirm, and manage patient appointments in the system
• Provide accurate information about treatments, insurance, and office policies
• Maintain detailed and accurate patient records
• Coordinate with front desk, insurance, and clinical teams to ensure smooth operations
• Follow up on treatment plans, recalls, and outstanding payments
• Ensure all interactions meet company communication and service standards
• Assist with administrative tasks and reporting as needed
• Collaborate with U.S.-based offices and teams

Important – Please Read Before Applying Do not apply if you :

We are only considering extraordinary candidates who are confident communicators, reliable, detail-oriented, and tech-savvy enough to handle U.S. patient communication effectively. Required Skills & Qualifications :

Preferred :

How to Apply (Strictly Enforced) : Send the following via WhatsApp : +1 281-496-9576

Applications without a voice recording will NOT be accepted or reviewed. This step is mandatory.