Supply Chain & Logistics Manager will oversee the entire supply chain process for an e-commerce business from procurement planning and vendor management to logistics coordination and inventory control. This role ensures smooth product movement, cost efficiency, and operational excellence in a fast-paced environment.
Key Responsibilities :
- Manage end-to-end supply chain operations, including procurement, warehousing, and last-mile delivery.
- Forecast material requirements based on sales trends and seasonal demand.
- Build strong relationships with logistics partners, 3PL providers, and vendors.
- Maintain optimal inventory levels across multiple fulfillment centers and dark stores.
- Monitor vendor performance and negotiate for competitive pricing and service quality.
- Ensure accurate and timely order fulfillment with minimal delays.
- Track freight and shipping costs, identifying opportunities for cost optimization.
- Coordinate with warehouse, finance, production, and customer service teams for seamless operations.
- Ensure compliance with regulatory requirements and internal policies.
- Identify operational bottlenecks and implement process improvements using automation and Bachelors degree in Supply Chain Management, Logistics, Business Administration, or related field (MBA preferred).
- 8-12 years of experience in supply chain, logistics, or procurement, preferably in e-commerce or high-volume retail.
- Strong understanding of inventory planning, transportation, and last-mile delivery.
- Proficiency in ERP / WMS systems and supply chain software.
- Excellent communication, negotiation, and analytical skills.
- Ability to manage multiple priorities under tight timelines.
- Strong leadership and problem-solving capabilities.
Preferred Expertise :
Hands-on experience in e-commerce supply chain operations, including fulfillment centers and hyperlocal delivery models.Knowledge of import / export processes and international shipping documentation.Ability to track KPIs and implement continuous improvement initiatives.Familiarity with automation tools, TMS, and digital transformation projects.(ref : iimjobs.com)