Customer Support Executive Fresher

Ubuy Technologies Pvt Ltd

We are a product-based Ecommerce Company with our own ecommerce portal  ubuy.com  offering our services worldwide. We are looking for candidates with excellent communication skills, a good typing hand, a customer-centric approach, multitasking skills, and adaptability to the dynamic nature of the e-commerce business.  Ubuy.com  is an online E-commerce portal that helps you in getting what you need.

Our Requirements

• Strong communication skills & active listening.
• Excellent writing skills.
• Excellent typing skills.
• Graduation in any discipline.
• Good presentation skills.
• Comfortable with MS office tools.
• Handle social media platforms.
• Ability to handle chats & emails.
• Familiar with CRM systems & practice.
• Handle customers escalation, provide appropriate solution and follow up to ensure solution.
• Customer Orientation.
• Follow communication procedures, process & Guidelines.
• Take the extra mile to engage customers.
• Ensure customer satisfaction and provide professional customer support.
• Communicating & coordinating with collogues as necessary.
• Maintain a positive, empathetic and professional attitude toward customers.
• Responding quickly to customers inquiries on chats, emails & calls.
• Should be Comfortable with rotational shift.

Skills Required

Typing Skills, Communication Skills, Writing Skills, Customer Support, Ms Office Tools, Crm Systems